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“Fantastic,professional Welcoming.”
Review of Westmead Hotel

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Westmead Hotel
Ranked #46 of 118 Hotels in Birmingham
Reviewed 25 November 2013

Our daughter chose The Westmead as her wedding venue last weekend, was a fantastic professional warm welcoming place to stay. Service was second to none from when many of the family arrived on the Friday evening to leaving on the Sunday morning. The staff were first class nothing was too much trouble, the rooms were warm clean and very pleasant the hotel ambience was welcoming. The wedding itself was amazing a perfect day helped by Jamie the master of ceremonies and the whole team they were extremely professional from beginning to end everything was perfect so well organised and the whole team were attentive to everyone's requirements truly amazing.

Room Tip: Ground floor have less steps for disabled travellers
  • Stayed: November 2013, travelled with family
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Thank Liz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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441 - 447 of 648 reviews

Reviewed 24 November 2013 via mobile

Three/four star hotel with five star service. Stopped for a friends wedding, night prior and night of. Afternoon tea @ £22 for two was great value. Team are from Harry potter I'm sure, turn around and they are there for you. I have regular (ish) business in brum an surrounding areas and will def stop here again

Stayed: November 2013, travelled with friends
Thank bazzag61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Stayed for 3 nights mid November- 2 adults and 1 child. We visited Cadbury world ( about 15 minute drive ) and west midland safari park ( about 40 minute drive).
Very spacious and clean room. Lovely breakfast each morning. Friendly staff. We got parked very easily in car park. Would visit again.

  • Stayed: November 2013
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Thank JuicyJeni15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

We stayed here rather than the University of Birmingham conference Park or a Birmingham City centre hotel. Rooms were very quiet spacious and clean, reception was very efficient and friendly. Breakfast let the stay down with very little to choose from, tea and coffee running out and one person serving hot breakfasts with a queue of over 20 people waiting. Quility of food when you got it was excellent.

  • Stayed: November 2013, travelled as a couple
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Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013 via mobile

Over the last 8 years I've stayed at this hotel over 30 times.

Not through choice but through the proximity to my head office.

Over that period the hotel has made massive steps to improve. I have to say the place is run really well. If you're after a cheap hotel that is clean and the staff are attentive then this is the place.

Cheap, tidy, neat, polite are the best words to describe this place.

The negatives

It lacks character, charm, warmth, hustle and bustle. The bar I've never seen more than 4 people in. Same as the restaurant always empty.

Wireless. Or specifically the lack of it are the main reason for me vowing never to return again. Internet access has to be the major pre requisite for any person unlucky enough to have to work away and live in a hotel like Alan Partridge. Every time I've stayed there internet access is limited to specific spots in the hotel, Ive yet to find where these mystery spots are but I'm assured me they are there.

Anyway enough moaning. Ben the manager is doing a sterling job and his employing of attentive staff is working from a service point of view. Just sort the chuffing wifi out and get the bar buzzing.



Stayed: October 2013, travelled on business
Thank placid_casual_leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

This is the second time we have stayed her in the last couple of months, originally we stayed for the chocolate break with a visit to Cadbury World. We were made very welcome and the staff were fantastic basically nothing was too much form them to do for an enjoyable stay. As a family with a baby this can be so hard to find. We then booked to stay in mid October half term as a stop off on our way for half term break in Somerset due to the welcome at the first visit. Nothing was different, whether it was the welcome desk, bar, restaurant all the staff were excellent and went well beyond what was expected.
We will visit again as for us its a great stop off point with good value.
A+++++ to all the staff

  • Stayed: October 2013, travelled with family
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Thank Philip J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Just got back from a stay at the westmead hotel for my daughters 4th birthday, we booked the chocoholics package staying the 23rd october to 24th october,which included dinner, bed, breakfast and tickets to Cadbury world. Well to start with the receptionist was really welcoming and friendly and nothing seemed to much trouble even asking if she can store the presents, balloons and cake for the next day as this break was a surprise for our daughter and there were no problems what so ever,the room was basic but clean and perfect for our family the added touches of chocolates and activity pack was a lovely idea. We made reservations for the restaurant and all i can say we was blown away by the service all the staff were so attentive and nothing seamed trouble at all, very friendly outgoing staff with a smile on there face. The next morning we went down for breakfast once again all staff were fantastic especially being so attentive with us all and preparing our table with the balloons ready for my daughter seeing them.After breakfast they brought her birthday cake out with added sparkler that they had sorted, I even asked if they would sing happy birthday again so I could record it and the gentleman sorry do not know his name went straight back into the kitchen and came back out with another sparkler for the cake and I thought that was such a nice touch especially twice. The staff had even put the rest of the balloons on our room door my daughter loved this so thank you, the food was delicious and I would definitely recommend this hotel package money well spent, thank you to all your staff it made our stay even more special.

  • Stayed: October 2013, travelled with family
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Thank princesskizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westmead Hotel

Address: Redditch Road | Hopwood, Birmingham B48 7AU, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Family Hotel in Birmingham
#5 Best Value Hotel in Birmingham
#13 Business Hotel in Birmingham
#18 Romantic Hotel in Birmingham
Price Range: £47 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westmead Hotel 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Westmead Hotel Birmingham

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