the act we paid to see failed to show, not once did the management inform us that she would not in fact be attending the evening we had paid to see. We got 3 bottles of wine plonked on our table, no other drinks were offered for the drivers in our party (4) or other memebers who were not actually drinking wine a further (3). I had to write to the Westmead to request a refund of £10 each per person. we had a party of 15. I had to make 2 further calls to the Westmead to finally get a response from them only to be offered a small refund of £6.50. unforgivable... We have been to the Westmead for the past 3 years for our Christmas party. and normally treated to a wonderfull evening. but unfortunalty after the way we have been treated this year we will not be returning for any future evenings out!!!!
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- Also Known As:
- Westmead Hotel Birmingham