We arrived in Birmingham early so went straight to the hotel.We Asked if we could check in and were advised to come back later as the only available Executive room was on the 9th floor and hadn't been refurbished. We left our luggage and went back to the hotel at 2pm, only to be told the only room available was still on the 9th floor. A Different receptionist said it was still a good room, I DON'T THINK SO. It was the smallest room with the smallest bed I had ever seen, the bed linen was from the 70's and you could only just move in the Bathroom and there was a tiny space for clothes. There was a door in the corner of the room leading straight outside to the top of the hotel there were no curtains just wooden sliding shutters.
I checked the internet ( They offer free Wi-fi ) and this wasn't the Executive room advertised on the website. We went back to reception to complain and on checking the computer ( only 15minutes later) there was a room available.
The new room was fantastic, it had the biggest bed I'd ever seen, there were built in wardrobes with an electronic safe, flat screen tv and a huge bathroom. Finally the Executive we'd paid for. The only problem was we were at the front of the hotel opposite all the bars and nightclubs, at 2am they all shut and from then until 4am the noise was horrendous, I left the hotel exhausted.
Another tip don't pay for breakfast, I have stayed in Holiday Inns before and the food and layout wasn't a patch on previous hotels. Dont waste your money there are plenty of places to eat near the hotel.
The hotel is in the centre of town the train station and Shopping centres are a 5-10 minutes walk away.
- Official Description (provided by the hotel):
- A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more less
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- Also Known As:
- Holiday Inn City Centre Hotel Birmingham
- Holiday Inn Birmingham
- Birmingham Holiday Inn