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“Central location with great restaurant” 4 of 5 bubbles
Review of Holiday Inn Birmingham City Centre

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Holiday Inn Birmingham City Centre
Ranked #57 of 117 Hotels in Birmingham
newcastle
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Central location with great restaurant”
4 of 5 bubbles Reviewed 15 June 2013

This hotel is located close to New Street railway station and not far from all the other city centre attractions.
My room was huge, although with surprisingly few drawers to put stuff in. It did however have a safe and a fridge.
All of the staff that I met were friendly and helpful and for me the best point was the restaurant, with good quality, well presented food served promptly by excellent staff.
There is no on-site parking but the NCP is quite close.
Allegedly rooms at the back are quieter than those at the front of the hotel, but I have to say I found the service vehicles and glass collection trucks that reversed in the back lane early in the morning blooming annoying. Maybe a higher room (I was on the first floor) would help.
Overall, nice hotel, good central location, great staff and a first rate restaurant. Would I stay here again - Yes

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rapidresponder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 18 June 2013
Dear Rapidresponder,

Thank you for time and trouble to review your experience at the Holiday Inn Birmingham City. I am delighted to read your comments about the staff attitude and the quality of food and service in the Restaurant.

Regarding car parking; we have a limited parking spaces at the front of the Hotel which require advance booking. Furthermore, we now have a deal with the NCP next door to the Hotel where we are happy to offer a 50% discount to all Hotel guests.

Concerning deliveries, I will follow this up with the 3rd party contractors to ensure no deliveries are allowed before 8am. Please accpet my sincere apologies for any inconvenience this may have caused you.

We look forward to welcoming you back to the Holiday Inn Birmingham City.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,428 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
Date | Rating
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English first
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 14 June 2013 via mobile

The room was comfortable and was bigger than expected. Good nice bathroom. Bed was really comfortable with a selection of pillows which were labelled as being firm or soft. Had a really good nights sleep. Breakfast was great with lots of choice. All staff were very pleasant. Very well located and close to Birmingham new street train station. A very good stay with no complaints- well done!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Collinskentte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 18 June 2013
Dear Collinskentte,

Thank you for your kind comments. We are delighted that you thoroughly enjoyed your stay. We look forward to welcoming you back to Holiday Inn Birmingham City in future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk, United Kingdom
Level Contributor
230 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

Stayed here while in Birmingham for a gig. Room was light and airy,clean and comfortable. The bed was absolute huge with ample pillows and a nice duvet. Located in city centre it was just right for us location wise. Staff were helpful and friendly. Nice bathroom, again clean and bright. Stayed here on a Sunday for £55.00, very good value. Room was very warm but thank goodness for very quiet air and efficient con.

Room Tip: Ask for a quiet room, difficult I know in the middle of a city but ours was on the 6th floor and ver...
See more room tips
  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SHEEPY2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 12 June 2013
Dear Dibo2,

Thank you for your kind comments regarding your experience at the Holiday Inn Birmingham City. I am delighted that you thoroughly enjoyed your stay. We look forward to welcoming you back in future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bilston
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 10 June 2013

Had an enjoyable one night stay at this hotel. Room was clean and comfortable, what more do you need? The bed was very comfortable, and the room was decorated in a nice contemporary style. The shower was powerful.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Woodhouse35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 12 June 2013
Dear Woodhouse35,

Thank you for your kind remarks about Holiday Inn Birmingham City. It is a pleasure to see that you enjoyed your stay thoroughly. We hope to welcome you back to Holiday Inn Birmingham City in future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Birmingham hotels

Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 June 2013

I stayed here last night (June 7th 2013) and I really cant recommend this hotel enough. I checked in at bang on 2 o'clock and the staff were very polite and informative. When I got to my room, WOW. I couldn't believe how spacious, well maintained, and clean it was. I booked this hotel primarily due to its location, it's really close to New St. Station and also really close to the Birmingham o2 Academy where I was going. For a double room (non smoking) and with breakfast it cost me £56 which now was a bargain. I will be happily using this hotel in the future for any further trips to Birmingham.

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fethi H, Manager at Holiday Inn Birmingham City Centre, responded to this review, 9 June 2013
Dear valued guest,

Thank you for your kind comments regarding your recent stay at the Holiday Inn Birmingham City Centre.

It’s always most encouraging to receive such feedback and it does give that little extra incentive to do it even better the next time.

I have passed your comments onto all parties concerned andI i will poste a copy of your comments on the staff notice board.

I hope to welcome you back at the Holiday Inn Birmingham City Centre.

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 6 June 2013

Stayed Saturday night in June for £59. Excellened right value for money - located right in city centre with NCP right next door. Room clean & comfortable, staff helpfull absolutely no down side and highly recommend.

Room Tip: Busy street so higher rooms maybe quieter
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LancashireVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fethi H, Manager at Holiday Inn Birmingham City Centre, responded to this review, 9 June 2013
Dear valued guest,
Thank you for your kind comments regarding your recent experience at the Holiday Inn Birmingham City Centre.
We are delighted that the room you were allocated was to your satisfaction. I am also so glad everything went well. I will pass your comments to our team.
Once again, thank you for taking the time and trouble to write.
We look forward to welcoming you back to Holiday Inn Birmingham City Centre.
Kind Regards
Fethi Hmaissi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanark, United Kingdom
Level Contributor
249 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 6 June 2013

This hotel has been around for quite a while and given its position not attractive to look at. However, it served its purpose as it is city centre based, and only short walk from New St Station.

No problems experienced

Room Tip: Higher up the better, as long as both lifts are working, which they weren't so be prepared for d...
See more room tips
  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fethi H, Manager at Holiday Inn Birmingham City Centre, responded to this review, 9 June 2013
Dear Guest,

Thank you for your comments regarding your recent experience at the Holiday Inn Birmingham City Centre.

Our hotel is conveniently located in the heart of the city centre. I am so glad you were happy with all aspects of your stay.


We look forward to welcoming you back to Holiday Inn Birmingham City Centre.

Kind Regards,

Fethi Hmaissi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Birmingham City Centre

Property: Holiday Inn Birmingham City Centre
Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Official Description (provided by the hotel):
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

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