Booked an executive room for 4 nights. Room OK and bathroom very small with little water pressure in the sink. Plenty of hot water though.
The problem with this hotel is the way the rooms are (or not) serviced. Dirty, wet towels that were left in the bath for replacement were simply hung back on the towel rail, toiletries were never replaced, used cups were moved around but not cleaned, the complimentary water was not replenished and the carpet wasn't vacuumed at all.
When a fault with the lighting was reported to reception it wasn't passed on to the maintenance team which meant more hassle later in the evening.
The room wasn't cheap but the service was.
- Official Description (provided by the hotel):
- A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn City Centre Hotel Birmingham
- Holiday Inn Birmingham
- Birmingham Holiday Inn