We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cant say a bad word about the place.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Birmingham City Centre
Ranked #62 of 117 Hotels in Birmingham
London, England, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Cant say a bad word about the place.”
Reviewed 1 July 2014

Location - 5mins walk from New Street Station.
Staff - Friendly, professional, helpful, good sense of humour and charming.
Rooms - Clean, luxurious (marble surfaces), comfortable beds, spacious shower with easy-to-use settings, alarm clock, nicely carpeted and AC that can be used to with heat or cool.
Breakfast - All the choice you could want! English breakfast (including hash browns and black pudding), continental, fruit, pastries, yogurt, cheeses, cold meats... The lot! ... And all well presented, clean, and more importantly... Tasty!
Bar - Great choice of beers, wines, spirits and soft drinks. With friendly staff.
...
Overall... Stay here!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveDeb_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 8 July 2014
Dear DaveDeb_12,

Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the staff to be friendly, rooms to be clean and modern, bar to be offering fresh food with relaxing surroundings and breakfast to be fresh and tasty. I have taken the liberty to share your comments with the Hotel team as I believe that such feedback gives that little extra incentive to do it even better the next time. We hope to welcome you back in future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,500 reviews from our community

Traveller rating
    350
    624
    344
    106
    76
See reviews for
88
433
95
551
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (391)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014

Having been to this hotel before but not for a few years ,it still is a great place to stay.the location is excellent i arrived by train at Birmingham new street and within 5 mins walking was in the hotel and settled in my room.The bullring is a short walk which is an excellent shopping centre plenty shops and bars etc.The rooms at the hotel are excellent with very comfy beds and a great bathroom also tv and tea coffee kettle iron etc.Pre book your buffet breakfast its £7.50 each but worth every penny nice and tasty

Room Tip: Rooms at the back maybe quieter but the hotel has good double glazing
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 30 June 2014
Dear Allan P,

Thank you for your kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver and exceed your expectations from a Holiday Inn. It is always most encouraging to receive such feedback and it does give that little extra incentive to do it even better the next time. We look forward to welcoming you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 28 June 2014

Stayed 2 nights at this hotel in June this year and found it to be in a perfect location for the bullring shopping centre and the indoor and out door markets, we asked for a room with shower only as misses cant climb into a bath and that's exactly what we got, Nice clean room with comfy bed and walk-in shower, The staff were helpful and polite and the breakfasts were plentiful I And yes I would stay in this hotel again.

Room Tip: if you require anything and im sure the hotel will oblige if possible
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daiofelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 30 June 2014
Dear howell,

Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you found our location to be suitable for you and facilities to your liking, staff to be friendly and helpful with good quality food being served. I have taken the liberty to share your comments with the Hotel team, as I believe such feedback gives that little extra incentive to do it even better the next time. We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 June 2014 via mobile

Great hotel,the room was huge and it was nice to have an iron and hairdryer. Ifbi was on my own I would think twice about staying here as the outside area has a few people who can make you feel uncomfortable but no faults with the hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 30 June 2014
Dear Karen L,

Thank you for sharing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to read your comments about the facilities provided. Regarding the undesirable people making you feel uncomfortable outside the Hotel, as I am in regular contact with the local authorities, I will discuss your comments with them at the next meeting. We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 June 2014

We checked in late, around midnight I think. We were a party of 6 rooms, but even so the check-in process took quite a while - this was the only negative really.

The rooms were recently refurbished, and very good for a Holiday Inn type place. Comfy bed, great shower, decent TV, etc. Didn't get a chance to try the WiFi.

If you like a quieter nights sleep, you'd be well advised to ask for a room on the non-main road side of the building.

Check-out was straightforward. We didn't have breakfast at the hotel, for the cost I'd recommend just popping to Weatherspoons round the corner.

Room Tip: If you like a quieter nights sleep, you'd be well advised to ask for a room on the non-main road...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 30 June 2014
Dear Jon F,

Thank you for kind review regarding your recent experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering you would expect from a Holiday Inn. Being a City Centre property, even though we benefit fully from double glazed windows, you can expect to hear some city noise. I would also like to let you know that regularly we have promotional rates available for breakfast. Please contact the Hotel directly for further details. We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashwater, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 June 2014

I stayed for a couple of nights with a group of ladies on a hen weekend. We were made welcome by helpful staff. The rooms were spacious and well equipped with very comfortable beds. No complaints. Location was very good for train station, and also has a good pub nearby which does good food including breakfasts at very reasonable prices. Not too far to the local night spots.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JayneBicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this review, 30 June 2014
Dear JayneBicester,

Thank you for your recent review regarding your experience at the Holiday Inn Birmingham City Centre.I am delighted to see that you enjoyed your stay thoroughly and that you found the Hotel to be offering everything you come to expect from a Holiday Inn. We hope to welcome you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackburn, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2014 via mobile

I haven't stayed in a city centre Holiday Inn for a long time. The standard room has all the necessaries but space is limited and there isn't a wow factor. Everything works and the room service food was relatively good value and of a good standard. Road noise is a little above acceptable from my 5th floor room with curtains shut. Good for business use.

Stayed June 2014, travelled on business
Helpful?
Thank MattB921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review, 3 May 2016
Dear MattB921,

Thank you for providing us with your feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,

Joanna
Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Ladywood
Holiday Inn Express Birmingham City Centre
Show Prices
Show Prices
Show Prices
Comfort Inn Birmingham
#97 of 117 in Birmingham
506 reviews
Ladywood
Premier Inn Birmingham City Centre (New St Station) Hotel
Ladywood
pentahotel Birmingham
pentahotel Birmingham
#12 of 117 in Birmingham
2,390 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Birmingham City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Birmingham City Centre

Property: Holiday Inn Birmingham City Centre
Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#23 Business Hotel in Birmingham
#24 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Official Description (provided by the hotel):
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Ebookers, Expedia, Ctrip TA, Priceline, Odigeo, Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, Cancelon and HotelQuickly so you can book your Holiday Inn Birmingham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing