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Plough and Harrow Hotel
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Reviews (827)
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Reviewed 1 June 2014

We have just arrived home after staying at the Plough for four fabulous nights, all of the staff were friendly and helpful, especially Bruno, as far as we are concerned he is Mr Plough and Harrow, he made our stay memorable. The room we had was clean and comfortable, the breakfast excellent with plenty of choice, the public areas were warm and relaxing. The bus service past the hotel is brilliant, you can be right in the heart of Birmingham in 5 to 8 minuets. This was our first stay, but certainly not our last.

  • Stayed: April 2014, travelled as a couple
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1  Thank colin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertsmithph, Owner at Plough and Harrow Hotel, responded to this reviewResponded 5 June 2014

Thank you for a wonderful review. There is nothing else I can say but hope to see you again soon

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Reviewed 1 June 2014

We are a newly married couple from China and we are in the UK for our honeymoon. We have been to a few hotels during our stay in England. Few of them we decided to stay because we have heard the name of those hotels when we were in China. As our honeymoon planned, we also travelled to Birmingham because we wanted to go to Cadburry world (my wife loves their chocolate). As for choosing hotel in Birmingham, our friends have previously stayed in Plough and Harrow Hotel and they recommended us to stay with the hotel and that’s why we chose this hotel. This was a very extraordinary experience staying in this hotel when compared to the ones we have stayed as this hotel has a very great history and it is so English (that’s the experience we wanted when travelled to another country). We really liked the design of the building and we appreciated the architecture and their indoor design. Not only just the experience of architecture and the experience of the history, we also had very good experience with the staffs as they were so warm welcoming, friendly and helpful. As we are from China and are in a foreign country and we didn’t know how to get to the Cadburry world. The night manager, Matt, was very helpful that he found a map and printed out for me and Aaron told me the available transportations to reach there. They also have many staffs from other countries which made this hotel very international, we were very happy to chat with one of their staff who is also a Chinese. Overall, we had a very wonderful stay with the Plough and Harrow Hotel and we felt we were very comfortable. Although this is a three star hotel, they have staffs who provide 5 star services. We definitely will come back to this hotel for our 1st anniversary and will recommend this hotel to our friends who are going to Birmingham.

  • Stayed: May 2014, travelled as a couple
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Thank Wang B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertsmithph, Owner at Plough and Harrow Hotel, responded to this reviewResponded 5 June 2014

I am so pleased you enjoyed your stay and thank you for taking the time to write

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Reviewed 31 May 2014 via mobile

Stayed for a night whilst at a concert in Birmingham. Very friendly staff and great service especially when we wanted food after midnight. Free parking. Lovely breakfast. Bed was very comfortable and bathroom was modern. Would stay again.

Stayed: May 2014, travelled as a couple
Thank Antthegolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertsmithph, Owner at Plough and Harrow Hotel, responded to this reviewResponded 6 June 2014

I am very pleased you enjoyed you enjoyed your stay. I hope the concert was good and hope to see you again soon

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Reviewed 28 May 2014 via mobile

Visited Plough and Harrow for Afternoon Tea with my partner with a 2 for 1 voucher. We was greeted by Bruno who throughout our time there ensured we were ok. There was a good choice of food all presented nicely on a plate. The food was fresh including warm scones. Couldn't fault any of it. Will defiantly visit again voucher or not.

Stayed: May 2014, travelled as a couple
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertsmithph, Owner at Plough and Harrow Hotel, responded to this reviewResponded 5 June 2014

I am very happy you enjoyed your afternoon tea with us and hope you will come and enjoy one again in the not too distant future

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Reviewed 28 May 2014

Although generally the bedrooms are very tired, the staff and service were excellent. There was no soap in room and only one hand towel for 2 of us which was strange. It seems they are trying to cut costs in some areas to their detriment.
Overall the stay was made into a good experience by the staff and food.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DrStepDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robertsmithph, Owner at Plough and Harrow Hotel, responded to this reviewResponded 30 May 2014

Thank you for taking the time to write and for your kind comments. I am pleased to say we have started a decorative program on the bedrooms so hopefully on your next visit you will see the difference. I think there was a mix up with the toiletries as there should be a hand towel for each guest. Thank you again and look forward to seeing you in the future

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