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“Less than impressive”

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Birmingham Marriott Hotel
Ranked #35 of 118 Hotels in Birmingham
Birkenhead
Level Contributor
475 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
“Less than impressive”
2 of 5 bubbles Reviewed 8 February 2012

My key did not work in the door and a helpful member of staff let me in. Much confusion ensued as to whether I had dumped my bag in a room already occupied.
The room we held a corporate dinner in was freezing and they had to supply radiators. The food was poor, haloumi main course involved hunting for the two tiny pieces, the sticky toffee pudding was cold and uncooked in the centre.
The pool, I learned on arrival, was closed that week for refurbishment.
On the plus side the room and bathroom on the 5th floor were large. The bed was comfortable.
But no hair conditioner or body lotion. Would not return.

Room Tip: 5th floor room was spacious.
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rubybirkenhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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852 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
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UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

Have stayed at this hotel twice recently on business and found it to be of a good standard, reasonably close to the city centre - 5 minutes in a taxi from New Street station.

My double room wasn't particularly large, but more than adequate, clean and tidy. The heating was very good on a cold night. Because of the positionning of the hotel, most rooms face onto a busy road. The traffic noise did not disturb me, but I wouldn't have wanted to open a window. The only slight complaint was the pillows which I and other colleagues who stayed at the hotel found uncomfortable.

The breakfast buffet had a reasonable, if not extensive choice and both waiters and reception staff were friendly and helpful.

All in all, I would stay here again and would recommend for business or leisure travellers. The city centre is walkable, but there are probably other hotels of a similar standard slightly closer to the centre if that's your priority.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Casey100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotherham
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 31 January 2012

We stayed in a standard double which was ok nothing to write home about but no issues either. We can't complain as room was free with Marriott rewards points.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aliw2609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

Not only is this hotel beautiful but it is clean and comfortable. The hotel staff go out of their way to be friendly and helpful. This hotel is in the middle of the city so you can walk to food, shopping, bars, and entertainment. There is limited parking but the staff is very helpful with this. I highly recommend this hotel!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madmaggie42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

Really good traditional styled hotel. Large comfortable room with everything you need. Best bit is a decent gym, swimming pool and steam room / jaccuzi which gives you something healthy / relaxing to do. Bar and restaurant also very good, was curry buffet night (Tuesday) in restaurant and very good curries and value for money. Breakfast really good, staff very nice. Can't fault it.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete777_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Den Haag
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 31 December 2011

The location is perfect for anyone doing business around Five-Ways or who wants to be close to the Broad St bright lights. The city centre is a 30 minute walk away. The room was superb and very well appointed. It was quiet too, which was surprising given the location. The bed was excellent, as all Marriott beds usually are. Parking was a little expensive, but at least it was available. Service was good. The rate was competitive and good value. I would stay here again.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DenHaagTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
289 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 bubbles Reviewed 20 December 2011

I have stayed at the Marriott a few times, but apparently this is the first review I have written. A beautifully restored building, very classy. Helpful staff, good food.

A couple of things though, the lack of heat, the room had a portable heater that was adequate. However, without the fan running in the system there was no "white" noise to mask the street siounds, leading me to wake up a few times at night.

Secondly, the bar. The staff is very accomodating but the selection is lacking. If youwant for more than a beer you will be disapointed. At the very least they should have the liquere for a martini!

Other than that it was a great stay!

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Earthbound-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Birmingham Marriott Hotel

Property: Birmingham Marriott Hotel
Address: 12 Hagley Road | Five Ways, Birmingham B16 8SJ, England
Region: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Birmingham
#12 Business Hotel in Birmingham
#16 Luxury Hotel in Birmingham
#28 Family Hotel in Birmingham
#39 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Birmingham Marriott Hotel 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Birmingham Marriott Hotel demonstrates the four-star reputation through responsive service and comfortable accommodations. All guest rooms have been luxuriously appointed with essential amenities while stationed in the heart of Birmingham. ... more   less 
Reservation Options:
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Also Known As:
Marriott Birmingham
Birmingham Marriott

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