A bit late in posting this but once again we felt we had to write to express our gratitude once again to Mark Power and all his team for another exemplary stay at the hotel. Check in was as stress free as always and due to the hotel being full to bursting we found we had been upgraded to a suite and not just any suite. Even the normal suite's were full so we managed to bag one of the few super suites in the hotel for our weekend stay. We've always been looked after by Mark and the team at the Hyatt but this was something special indeed.
The suite was HUGE and the location was right across the hallway from the Regency Club so it could not have been more convenient for our early evening drinks and morning breakfasts there. As always, the suite was simply wonderful with a great view of Broad Street and the NIA and we cannot praise the hotel highly enough about their standards of decor and cleanliness throughout the room and the hotel in general. The use of the Regency Club is always a real bonus and we were so pleased to see the lovely Malia in there again on this trip who we chatted to for ages.
In summary, from the Concierge and Reception teams that always greet you with a great smile, through the bar staff, Regency Club team, chambermaids and Mark himself, nothing is too much trouble and everything happens seamlessly. We continue to wholeheartedly recommend this hotel to anyone coming to Birmingham (as we do to all our friends and colleagues) as its location, style, room sizes and above all staff are a very hard act to follow. If you like a bit of comfort when you stay away from home then you will struggle to find better in Birmingham. Th Hyatt is a real gem and one we keep coming back to, time and again and will be again in Spring 2012. Thank you Mark and team for another fantastic and faultless display of customer service.
- Official Description (provided by the hotel):
- Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more less
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- Also Known As:
- Hyatt Regency Birmingham Hotel Birmingham
- Birmingham Hyatt Regency
- Hyatt Birmingham