I had an absolutely fantastic 40th birthday at the Hyatt last Saturday.
Everything went to plan, the level of service was exceptional, the layout and presentation of the rooms was exactly how I envisaged it to be.
I only had 2 weeks to get everything sorted out due to a last minute cancellation by the Blue Piano restaurant which I had originally provisionally booked. Therefore as you can imagine I really appreciated how professional and flexible the team at the Hyatt were with ensuring that all my requirements were captured quickly and efficiently. I was particularly impressed with how the team were only too happy to accommodate some of the bespoke requests that I had, absolutely everyone that I dealt with at the Hyatt was professional, friendly and a pleasure to work with.
I had some last minute changes to make due to unforeseen circumstances and the banqueting team were great with helping me sort everything out and they ensured that my day was stress free.
The food was delicious and the service was excellent, I had no complaints from any of my guests and we all had a truly wonderful time.
I decided to stay the night after my party and my room was very comfortable. It would be great if there was at least one bottle of complimentary water included in the room charge as the cost of a bottle from the mini bar is quite dear at around £3.75 from memory.
Based on the whole experience that I had from the initial telephone conversations planning through the event to the end delivery of the perfect party, I can honestly say the level of service was first class and I most certainly would consider booking another event at the Hyatt in the future.
Special thanks to Petrina Johnson in Sales and the whole team including Kelly and Mehmet for making my 40th birthday celebration one that I'll never forget.
- Official Description (provided by the hotel):
- Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more less
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- Also Known As:
- Hyatt Regency Birmingham Hotel Birmingham
- Birmingham Hyatt Regency
- Hyatt Birmingham