I've given this hotel a rating of very good as the room we had on the 18th floor was fine (although we had to pay on top of the standard rate to get it). However I am very disappointed with other aspects of the hotel. Breakfast was mediocre! I stupidly left my coat in the bar after attending a show at the NIA and went to bed forgetting all about it. When we asked reception about it the next morning they were not that interested, just wanted to take our details so they could let is know if it turned up! We were told there was a meeting of security later that morning so my husband left his mobile number for some feedback after this meeting. We have heard nothing! I emailed the hotel marking it for the attention of management and that has received no reply, which is poor! There were very few people in the bar that night so I can only assume a dishonest member of staff or another guest has taken it!! Not a happy memory of the Hyatt.
- Official Description (provided by the hotel):
- Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more less
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- Also Known As:
- Hyatt Regency Birmingham Hotel Birmingham
- Birmingham Hyatt Regency
- Hyatt Birmingham