We stayed one Saturday night so we could do a bit of shopping and have a night out. First off the good points. Rooms are very clean and well decorated (if a little bland). The reception area of the hotel is impressive and although we arrived 2 hours before official check in, a room was made available for us. The hotel is very central. 10 minutes walk to the shopping and right by all the best restaurants and pubs/clubs. Sky sports on the TV, the sound of which is piped into the bathroom (probably not good if you want to watch TV and your partner wants a relaxing bath though). Beds are big and wonderfully comfortable. The spa is good and free to residences. I had a nice long swim and a relaxing steam. Great view of the canal basin from our room.
Now the bad. Staff when we arrived were efficient but not very friendly (but when we checked out a different set of staff were a lot friendlier). Room was a bit small compared to others we've stayed in for the same price in Birmingham but ok. Bit stingy with the free tea and coffee - didn't even give free biscuits ;-)! However, our biggest complaint is that our room was right over the air conditioning outlet. There was a constant mechanical hum all night - not really bad since I did sleep well but annoying all the same. We would certainly go back but probably make sure we get a higher room (we were on floor 9) to avoid the sound.
- Official Description (provided by the hotel):
- Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more less
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- Also Known As:
- Hyatt Regency Birmingham Hotel Birmingham
- Birmingham Hyatt Regency
- Hyatt Birmingham