Stayed here over weekend of 30th November 2013, with Christmas Markets in full swing plus the Birmingham Tattoo was on at the NIA. Check in was ok, friendly welcome, couldn’t find paperwork to start with but no major problem. Gave me a city map on request which was helpful.
Comments by others say hotel is tired so perhaps there are rooms of different conditions as this wasn't my experience. Bedroom was clean, spacious and generally in very good condition. Some minor signs of wear and tear but still very acceptable. Bathroom had shower over bath, with anti-slip bath mat available and a grab rail for those who may need it. Tea/coffee facilities are in room. Hairdryer and trouser press too.
Didn't have evening meal in the hotel but restaurant was open to outside patrons on an oriental style menu, looked pretty good from what I saw. Bar area was fairly spacious with seating areas. Quite slow service at the bar at times. When I went for a drink, only 1 person was serving and was caught up I think with a food order. One other person was getting drinks ready presumably for a private function and the other member of staff was emptying a dishwasher ignoring the waiting customers. Didn't overly worry me as I wasn’t in a rush but many comments were being made by the other customers waiting.
Was surprised on how quiet it was keeping in mind its central location. The windows in my bedroom were 2 layers double-glazed and seemingly effective in my opinion.
Breakfast was normal buffet style to a good standard. Have had better but was still good. Warm plates, plenty of choice. Tea/coffee served to table. Area can get quite busy if coach groups/other customers all turn up at once! The self-service toaster in particular seemed to cause some problems with a pocket of customers waiting for toast. We received very good, friendly service from waiter in the morning. Offered speciality items from a menu (eggs Benedict, kippers, smoked salmon & scrambled eggs etc) which would take 15 minutes to arrive. Eggs (apart from scrambled) were also cooked to order.
Hotel Car Park was £12 for 24 hours, you can make your own mind up what you think about this. Sure it would cost a lot more elsewhere in the city but they could consider including this in their price.
Location is fantastic for the city centre and for the Christmas Markets or the NIA. You walk past the restaurant and out of the side entrance and this goes straight into the Christmas Market in Centenary Square with a number of chalets plus a Ferris wheel and an ice rink. A few minutes in the other direction you come to Victoria Square and New Street with the hub of the Frankfurt Market. This then leads on to the Bullring and main shopping area. The NIA itself is in walking distance for those with average walking ability.
Check out seemed a bit of a lengthy affair with no real organisation or queuing system. But perhaps this is to be expected as it was a peak time for check out and was finally dealt with efficiently and in a friendly manner.
- Official Description (provided by the hotel):
- Glass-sheathed contemporary mid-rise hotel in the center of Birmingham, adjacent to International Convention Centre. ... more less
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- Also Known As:
- Copthorne Birmingham Hotel Birmingham
- Birmingham Copthorne Hotel