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“Really Friendly”

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Holiday Inn Birmingham M6, Jct. 7
Ranked #78 of 117 Hotels in Birmingham
Cambridge, United Kingdom
1 review
“Really Friendly”
Reviewed 9 March 2012

Got a very warm welcome from the lady behind reception desk, she was great a mature lady like myself and made me feel at home.

Rooms were clean and functional, everything I needed for my short stay.

The restaurant had a curry buffet which i didn't chose but the Salmon was tasty and again the friendly staff made me feel welcome, they gave me a nice table and offered me magazine as I was dining alone which I thought was a nice touch.

Breakfast was good too, nice selection and again friendly team.

Really good value for money as I have paid more and got a lot less!!!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phyliss L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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788 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
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English first
United Kingdom
Level Contributor
258 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 29 February 2012

Checked on around 10 pm. Got a complimentary drink as not upgraded. Walked to room, about half a mile to find room key didn't work. Receptionist quite flippant despite me carrying two heavy bags (NO LIFT). Think twice before staying here. Uhh need to start to do dome mystery shopping. Happy to help if you need me.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeffswork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Holiday Inn Birmingham M6, Jct. 7, responded to this review, 16 March 2012
Dear Jeffswork,

Thank you for advising us of your dissatisfaction towards our Front Desk service. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I understand why you are disappointed, let me assure you that this is not our usual level of service. Our management has taken note of this and proper action has been taken to ensure that situations of this nature will not reoccur in the future. Again, thank you for all your comments which help us identify areas of improvement. We hope to welcome you back to be able to demonstrate to you the true InterContinental service.

Sincerely,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Birmingham hotels

Sheffield, United Kingdom
1 review
Reviewed 26 February 2012

had a wonderful stay and kids really enjoyed....helpful and friendly staff.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laksh g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 26 February 2012

We stayed here last week and it was the best. The kids loved the place and we were happy. Food was good, breakfast was great and the pool was loved by all. We will be back!!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arnie82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
142 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 21 February 2012

This is an old Forte hotel built in the 60's or 70's that has had some modernisation work done but the bathrooms in particular betray their past. Forte Posthouses were known for small bathrooms which thus gave more space in the room. The bathroom is titchy-teeny, literally stand in the middle, stretch out your arms and you can touch both opposite walls in any direction. If you're looking for a place to share a romantics bath this isn't it. But then again it does mean the rooms are slightly larger, and these are well equipped for the business traveller with a good sized work desk. TV is flat screen LG with a good range of channels, not just freeview. The restaurant food options are good too with international buffets on Monday (Indian) Tuesday (Mexican) and Wednesday (Asian) at £15 inc alcoholic drink plus the normal menu as well.

The road system to get into the hotel is pretty confusing and if arriving at night you could find yourself missing the right and right necessary to get in, not to mention the awful Junction 7 which for most guests will be the way they get there. Good luck with that bit. But it is worth it, the hotel offers some very good rates yet is only a 10 minute drive from the city centre.

The staff are friendly and helpful, in fact the whole place is efficiently run. Would certainly use again when needing to work in the area.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Level Contributor
175 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 19 February 2012

Just stayed for one night but were pleased with our experience. We had booked well ahead on the holiday inn site and had got good price for the night. We arrived just after check in time and were given a room straight away. Little bit confusing with the layout lots of long corridors that all look the same. But a nice enough room and we had a really good sleep. The bathroom was a little bit small but had everything we needed. The health club was an added bonus and enjoyed a swim in the morning. There is a Harvester just across the road to the right where we had dinner. It was really busy but it was a Saturday night. Would happily recommend this hotel.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarinersTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, England
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 February 2012

We stayed here as we had a wedding to attend nearby. We booked a family room for 2 adults and 2 children. The room was basic but functional for 1 night. Reception staff professional and helpful. We had breakfast which was great, wide range of choices and self service. The staff at breakfast were very polite and extremely attentive. Overall a good stay and would stay again and use the leisure facilities next time.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MGreenSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Birmingham M6, Jct. 7

Property: Holiday Inn Birmingham M6, Jct. 7
Address: Chapel Lane | Great Barr, Birmingham B43 7BG, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Birmingham M6, Jct. 7 3*
Number of rooms: 190
Official Description (provided by the hotel):
Holiday Inn Birmingham M6 Jct 7 is situated 7 miles north of Birmingham City Centre set in 7 acres of Landscaped grounds on the edge of green belt with ample free parking and easy access to the motorway network, M6 Jct 7, M5 Jct 1, M42, M54 and the M6 Toll Motorway.The National Exhibition Centre (NEC), Birmingham International Airport (BHX) ) are 25 minutes drive away. New Street Station, International Convention Centre (ICC), National Indoor Arena (NIA) and Symphony Hall are a 15 minute drive away The hotel offers High Speed Internet access, Kids Stay Free, Eat Free, Traders Restaurant, Hub Bar and modern Lounge to enhance the food and beverage experience at the Holiday Inn M6 J7. Relax in the Spirit Health and Fitness Club, exercise classes, indoor pool, spa, gym, sauna and steam room. More guests choose Holiday Inn because we offer a Great nights sleep, a Great value breakfast and a rewarding loyalty scheme, Priority Club. Together with our Can-Do friendly service and a global reassurance of quality and standards you can feel at home no matter where in the world you stay. Unique to the hotel, we have our very own Helicopter Landing pad. Please contact the hotel direct if you wish to use this service. Pets are allowed at the hotel. ... more   less 
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Also Known As:
Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
Birmingham Holiday Inn

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