This hotel was very good. Parking was free and plentiful, check in was swift and staff were friendly.
The room was nice although it was such a long way from reception.
The only thing I will say that was disappointing was that when we rang reception, no one would answer the phone - AT ALL!! We rang and rang and rang but nobody would answer which was slightly inconvenient with reception being so far from our room. When we got downstairs 10 minutes later, there were two members of staff stood at the desk just talking. When I approached and said I had rang but no one answered the receptionist told me that they had a queue out of the door with people checking in. This is fair enough, however I would suggest that looking after customers already in the hotel is just as important as checking customers in. This is either a staffing issue or something that can be easily sorted out by just diverting the phones to someone who can assist during busy periods. I have visited a lot of hotels and have never experienced ignorance when trying to contact reception.
Overall, the room was comfortable and the location was perfect for our visit to Birmingham. We stayed room only so I cannot comment on the food.
- Official Description (provided by the hotel):
- Holiday Inn Birmingham M6 Jct 7 is situated 7 miles north of Birmingham City Centre set in 7 acres of Landscaped grounds on the edge of green belt with ample free parking and easy access to the motorway network, M6 Jct 7, M5 Jct 1, M42, M54 and the M6 Toll Motorway.The National Exhibition Centre (NEC), Birmingham International Airport (BHX) ) are 25 minutes drive away. New Street Station, International Convention Centre (ICC), National Indoor Arena (NIA) and Symphony Hall are a 15 minute drive away The hotel offers High Speed Internet access, Kids Stay Free, Eat Free, Traders Restaurant, Hub Bar and modern Lounge to enhance the food and beverage experience at the Holiday Inn M6 J7. Relax in the Spirit Health and Fitness Club, exercise classes, indoor pool, spa, gym, sauna and steam room. More guests choose Holiday Inn because we offer a Great nights sleep, a Great value breakfast and a rewarding loyalty scheme, Priority Club. Together with our Can-Do friendly service and a global reassurance of quality and standards you can feel at home no matter where in the world you stay. Unique to the hotel, we have our very own Helicopter Landing pad. Please contact the hotel direct if you wish to use this service. Pets are allowed at the hotel. ... more less
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- Also Known As:
- Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
- Birmingham Holiday Inn