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“Worst Hotel ever!”

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Awentsbury Hotel Birmingham
Ranked #105 of 117 Hotels in Birmingham
Stockton-on-tees
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Worst Hotel ever!”
Reviewed 27 May 2012

Just arrived back from a stay at this hotel. Which I can only describe as the worst hotel I have ever stayed in.The bedding was stained previous users. There was pubic hair in the bathroom sink and the SHARED bathroom facilities were so poor we were left with no alternative to drive straight home the next morning without showering.
We paid an extra 5 pound each for a "full English breakfast" which reflected the hotels quality and standard.
We will never return to this hotel, as it was the worst place imaginable, "hell on earth"!

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Charlotte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cedar Grove, New Jersey
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 April 2012

Well, this was our second stay at Awentsbury which itself tells you something. It's certainly not great but we don't find it nearly as awful as some reviews describe. The main advantage is it's pleasant residential location close to Uni and our son's place in Selly Oak. Yes, the room fittings and furnishings are on the old side and it can be noisy with slamming door springs and creaking floors but we've found it comfortable and the breakfasts fine.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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Helpful?
8 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 November 2011

The house is quaint, the rooms - well my room - spartan but perfectly adequate. Breakfast is traditional but very good and consistently so. The Wifi service is iffy at best, practically non existent in individual rooms. The location is good if you're at the university; otherwise, a car is a must. About 25-30 pounds to airport in taxi. On first evening, when I couldn't get the wifi to work and the person who was there (not easily available, but it is a B&B) was of no help. So I asked if I couldn't place a call to the US, just a couple minutes, to reassure my husband that I'd arrived safely. The person was quite unsure about this, how would she know how to charge me... In the end, she let me make the call, stood over me during the 2 minutes I was on the phone, and when I received my credit card statement a couple weeks later, I saw she'd charged me the equivalent of $25 US for that 2-minute phone call. (By the way, the wifi problem was a simple one; another guest helped me with the following morning.)

  • Stayed April 2011, travelled on business
    • Value
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Helpful?
5 Thank coqgaulois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 September 2011

We had travelled from Hastings to Nottingham at 4.00 that morning and then after being at Nottingham University Open Day all day, we then travelled down to Birmingham to book into the Awentsbury Hotel. Imagine my distress, when, tired, hungry and extremely tense from having to do hundreds of miles of driving in one day, I discovered that although we were booked in to stay for two nights, someone had double-booked our room, and we were therefore told that we couldn't have the ensuite twin for two nights - if we wanted to stay a further night, we would have to decamp to another room with a shared bathroom across the hall. I need to be near a loo at night so it was not at all suitable for me to contemplate a shared bathroom/toilet across the way. Imagine further my disappointment when shown to the (tiny) twin room, to find it was tatty, tired, the beds cheap and old, and the en-suite facilities positively MICROSCOPIC (well at least it had a toilet which of course was my main concern but it was no more than a tiny cupboard!). I had also booked a separate single room and this didn't have breakfast included in the price (don't understand their pricing policy and as a gesture of goodwill, the manager could have included the breakfast in the price, but failed to do so).

I just can't describe how weary and old and creaky this poor old house was. You could hear everyone in every room creaking around above us, next to us, across the way from us.

Having said all this, for both the ensuite twin and the single room we paid £97 at a time when I guess they could charge a premium rate (it being Open Day at the University and the hotel being very close to the university). Furthermore the mother and daughter who served and cooked the breakfasts were very pleasant, and friendly, and the breakfast was very tasty.

Needless to say. however, we didn't stay a second night and I had to bite the bullet and drive all the way back to Hastings that evening after spending a whole day on my feet touring round Birmingham University Open Day with my daughter and husband.

Please consider a serious overhaul of the rooms and the decor, Awentsbury!

  • Stayed September 2011, travelled with family
    • Value
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Helpful?
Thank marilla_miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Birmingham hotels

uk
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 June 2011

I have just come back after a night stay in this horror hotel if you could call it that . Dirt, old shabby decor, old dirty brown bed linen, dirty crockery and the list goes on ... Breakfast was horrible disguting fried to death cheap And nasty ingredients and the decor was shambles. Can not believe they call it a "hotel" . Avoid avoid avoid !!!!!!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dentmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 June 2011

DO NOT stay here it is the most horrible, dirty "hotel" I have ever styed in. Booked one night for a wedding and after we were shown the room by the cleaner, I was horrified to see the separate shower /toilet room . Dirty carpets, dirty brown horrible bed linen, shabby old crockery, Old Tv and the list goes on .... The breakfast was nasty and overcooked with the cheapest ingredients and as for the rest of decor, let's just say Avoid it by all means. Worse hotel if you can call it that I have ever styed in .

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dentmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 June 2011

Single en-suite clean, comfortable. Hotel 10 mins walk from bus and University. Staff very helpful with local knowledge. Quiet location away from main roads. Food very good.

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank UncleTitan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Awentsbury Hotel Birmingham

Property: Awentsbury Hotel Birmingham
Address: 21 Serpentine Road, Birmingham B29 7HU, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #105 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:2 star — Awentsbury Hotel Birmingham 2*
Number of rooms: 16
Reservation Options:
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Also Known As:
Birmingham Awentsbury Hotel

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