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“Spoilt by poor service”
Review of Zizzi - Harborne

Zizzi - Harborne
Ranked #387 of 2,226 Restaurants in Birmingham
Price range: US$12 - US$26
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner, Lunch, After-hours, Reservations
Description: At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Right in Harborne’s busy High Street you’ll find our restaurant and it’s ready for any occasion. Built in a converted Victorian Bank our Harborne Zizzi pulls inspiration from the gorgeous architecture already in the building. There’s parking right outside and it’s only 50 yards away from the nearest public transportation so it’s easy-peasy to get to. And if you’re celebrating something special, see if our private dining area is right for you.
Level 3 Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Spoilt by poor service”
Reviewed 20 October 2013 via mobile

Four of us on a Saturday night to celebrate my birthday. The restaurant clearly did not have enough staff to cope at this busy time. We were not given menus for some time and had to remind staff to bring our drinks which arrived 30 minutes after we were seated. Things improved a bit and the food was good when it arrived. Zizzis charge a high price for a simple pizza and we expect excellent service and surroundings. Not this time.

Visited October 2013
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Visitor rating
    65
    52
    32
    19
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
UK
Level 5 Contributor
53 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Style over substance”
Reviewed 14 October 2013

Our first visit to this chain - and we won't be rushing back. Not a disaster but not that great for the price. Despite arriving at a time when the place was almost empty, our service was terribly slow - over an hour to get to the main course. A pizza was good - lots of interesting topping - but the lasagne was disappointing - lacked herbs to lift it and it came without the slightest hint of a garnish. (The lack of a green or simple mixed salad on the menu is disappointing). The wine - not cheap - was so-so and the tap water that came with it was vastly over-iced for drinking with wine - symptomatic of an over-egging of the pudding that does not arise from a sympathy with the food and wine. Puddings were good but again over-priced. Other reviews mention the exciting climb to the loos, but that can be forgiven as part of the price of preserving and renewing a pleasant building. All in all I'd rather spend my money at a genuine family run Italian that does the basics well - some bread on the table, a decent side salad, traditional ingredients, good house wine, reasonable prices and a little sweet or choc with the bill.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AandEUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
2 reviews
“Disappointing”
Reviewed 12 October 2013

Went to this restaurant some time ago on a hen night and thought it was very good so persuaded my husband to go for lunch.
The serving staff were friendly and helpful.
The Spaghetti Bolognese was very average lots of spaghetti but not much of anything else.
My main complaint is that they did not warm the plates so by the time you get to the end of your meal it is cold. Surely this should be a basic procedure.
This restaurant is not for me.
Anne W

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Annette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tipton, United Kingdom
Level 1 Contributor
4 reviews
3 restaurant reviews
“Well worth it - authentic italian, great vibe, excellent food and service”
Reviewed 6 October 2013

Our 1st visit, found it by chance, very glad we did. Servers so friendly and helpful, good menu and food well prepared, really enjoyed it and that says alot 'cause we're very fussy eaters - if it's not top notch, we complain and don't go again - but Zizzi... we'll be back! It may be a franchise, but you'd never guessed it, based on the food and service, just the very affordable price is what gives it away ;-) so a total win-win!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Amelia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level 6 Contributor
410 reviews
187 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
“Warm atmosphere”
Reviewed 1 October 2013 via mobile

Had a very enjoyable evening and the food was very good. The service was also good and prompt. Our waiter was particularly charming and very helpful. Having recently eaten in more expensive Italian chains I consider Zizzi particularly good value.

Visited October 2013
Helpful?
Thank LMK63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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