The winning attributes for this hotel are the staff who all have customer service as their number one priority. They were thoughtful and showed respect. The hotel is also very clean with gleaming showers and bathrooms. There is a decent size flat screen tv in every room.
For us the location was great but not somewhere you could take a casual walk in the evening. There is the constant noise noise of the A45 but the windows keep most back. The road does provide great access to the hospital and NEC. The buses are also frequent.
Parking is secure and plentiful. Neither the upper or lower car park are any great walk.
The food in the hotel s a little mixed. We found breakfast to be excellent and plentiful. Fruit, cereals, toast, cheese and a hot selection provide a good start to the day. The evening meals are limited and okay.
The rooms are not huge but adequate. The beds are just double size and not king size. They are also not that comfortable, the mattresses being a little thin. This really is my only other complaint about this hotel except that the room doors bang very loudly, making the whole hotel shake!
Some regular residents, who do not have disabled passes, do park in the disabled bays. If you are disabled the hotel reception will ensure that they are moved.
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- Also Known As:
- Holiday Inn Express Birmingham-South a45 Hotel Birmingham