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“Above average outer city hotel”

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Holiday Inn Express Birmingham South A45
Ranked #30 of 118 Hotels in Birmingham
Certificate of Excellence
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472 reviews from our community

Traveller rating
    216
    181
    53
    12
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hemel Hempstead, United Kingdom
Level Contributor
147 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 12 August 2013 via mobile

The winning attributes for this hotel are the staff who all have customer service as their number one priority. They were thoughtful and showed respect. The hotel is also very clean with gleaming showers and bathrooms. There is a decent size flat screen tv in every room.
For us the location was great but not somewhere you could take a casual walk in the evening. There is the constant noise noise of the A45 but the windows keep most back. The road does provide great access to the hospital and NEC. The buses are also frequent.
Parking is secure and plentiful. Neither the upper or lower car park are any great walk.
The food in the hotel s a little mixed. We found breakfast to be excellent and plentiful. Fruit, cereals, toast, cheese and a hot selection provide a good start to the day. The evening meals are limited and okay.
The rooms are not huge but adequate. The beds are just double size and not king size. They are also not that comfortable, the mattresses being a little thin. This really is my only other complaint about this hotel except that the room doors bang very loudly, making the whole hotel shake!
Some regular residents, who do not have disabled passes, do park in the disabled bays. If you are disabled the hotel reception will ensure that they are moved.

Stayed August 2013, travelled with family
Helpful?
Thank Ohnonotbarbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Y, Reception Manager at Holiday Inn Express Birmingham South A45, responded to this review, 26 August 2013
We really appreciate you taking the time to leave us such a positive and informative review. This helps other potential guests make their decisions on where to stay, so it's nice to see positive things being said about us. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 1 August 2013

We stayed here to avoid the traffic problems in central Birmingham. Easy to find and much closer to the centre than expected. Bedroom was very clean and light with plenty of space. Double bed was rather uncomfortable more like a sofa bed with a thin mattress.Some initial confusion over our booking but it was soon sorted by the staff on duty.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LiniLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham South A45, responded to this review, 15 August 2013
Dear LiniLondon,

Thank you for taking the time to review our hotel. I am so pleased you enjoyed your stay! Please accept our apologies if the comfort of your stay was interrupted due to an uncomfortable bed. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future.

Regards,

Brenda J.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Islamabad, Pakistan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 July 2013

Holiday Inn Express is perfect place to stay at Birmingham. Nice small hotel with all facilities. Breakfast quality is good. Easy to access from motorway. Rooms are clean. Fast internet. Secure Car Park

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waqas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Y, Reception Manager at Holiday Inn Express Birmingham South A45, responded to this review, 29 July 2013
Thank you for leaving such a positive review of your stay. It's always nice when a Senior Reviewer take the time to do this. We look forward to seeing you again in the future.
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Norwich, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 June 2013 via mobile

We've used this hotel regularly for business, for both the meeting room and overnight stays. The hotel is easily accessible on a main road, with plenty of parking. It's clean, modern and great value. Staff are lovely. Meeting room is a good size and well equipped. Rooms are clean and well maintained. Would definitely use again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aspdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Y, Reception Manager at Holiday Inn Express Birmingham South A45, responded to this review, 30 June 2013
Thank you for your review and we're glad to hear you enjoyed your stay with us. This is the first time our meeting room has been mentioned in a review and I will pass your positive comments onto the team. Thanks again and we look forward to seeing you soon.
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Wirral, United Kingdom
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 24 June 2013

Clean, good sized rooms, fast Internet, decent facilities, safe parking...at a reasonable price. Ideal for work. The hotel was busy, yet quiet. I stayed twice in two weeks, asking for and getting same room.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QualityCountsJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Y, Reception Manager at Holiday Inn Express Birmingham South A45, responded to this review, 30 June 2013
Thank you for taking the time to leave us such a positive review. We're glad to hear you enjoyed your stay and we look forward to seeing you again in the future.
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Grimsby, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 June 2013

Stayed at this hotel for two nights to visit the Good Food Show at the NEC about 15 mins down the road. It's also a similar distance to the airport and city centre. The secure car park is reasonably priced at £3.50 a night. The reception area is bright and cheerful and there is a bar where you can also order meals, however we were dissappointed and surprised to find that they don't open for meals on Friday evenings! The staff are all very helpful and friendly. Our room was quite large with a huge bed which looked very inviting but which turned out to be very hard! I hardly slept a wink the first night of our stay! The bathroom was lovely and modern with a very nice shower. We had a room overlooking the road outside which was a bit noisy but we got used to it. The free breakfast was ok and there was free wifi, always nice to have! A nice hotel all in all and I would stay there again, even with the hard bed!

Room Tip: Try to get a room at the back!
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindyloo1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Y, Reception Manager at Holiday Inn Express Birmingham South A45, responded to this review, 23 June 2013
Thank you for taking the time to leave a review of your recent stay with us. We're glad to hear you enjoyed your stay. Currently our restaurant is open every day except Fridays and Sundays. We may review this in the future but at the moment those evenings are very quiet for us. We value your feedback on this and will use it to help us decide what best to do going forward. Thanks again for your feedback and we look forward to seeing you again in the future.
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Additional Information about Holiday Inn Express Birmingham South A45

Property: Holiday Inn Express Birmingham South A45
Address: 1270 Coventry Road, Birmingham B25 8BS, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#10 Family Hotel in Birmingham
#12 Romantic Hotel in Birmingham
#17 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Birmingham South A45 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Birmingham-South a45 Hotel Birmingham

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