Staff very good, friendly and helpful which is always a welcome sign.
Rooms are excellent, modern and well maintained with only one gripe. Every time you leave your room and come back the air conditioning unit kicks in at 22c which is a little warm. It's triggered by the removal and then replacing of your key card in the power slot. If they could adjust the pre set temp it kicks in on it would save the room getting too warm. I know it's easy enough to turn it down but most times it's only after the room has warmed up beyond comfortable that you realise it's happened again.
The bar is perfectly pleasant but the 'restaurant' is nothing more than a bunch of tables in the bar area. Menu looked very limited (chilli/curry/burger) and although not expensive it wasn't tempting enough to eat in.
Breakfast is free. This is not as good as it sounds. Limited hot choice of beans, scrambled egg and sausage all under lamps. Cereal and fruit with yoghurt and pastries were also available but the coffee comes out of a machine. This obviously allows for only one member of staff which keeps the cost down and therefore the free breakfast but it all feels a little bit on the cheap side. To be honest charge £10 more for a room and let me have a wider choice of hot breakfast, fresh coffee and someone to bring it to me.
Only other issue is again the free wifi. It's so slow that even some emails wouldn't download. Give me the option to pay £5 for 24 hours access to high speed and I'll pay it!
Despite the above issues this is still a 4 star rating because these are just points that would improve the hotel. Nothing about it is bad, in fact it's all very pleasant and as I say the staff are great. I'll be back again if I'm working in this area.
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- Also Known As:
- Holiday Inn Express Birmingham-South a45 Hotel Birmingham