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“Enjoyable family stay”

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Holiday Inn Express Birmingham South A45
Ranked #50 of 117 Hotels in Birmingham
Certificate of Excellence
Margate, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Enjoyable family stay”
Reviewed 12 April 2014

Found this hotel on Social Living site at the excellent price we paid for it.
Stayed with my sons and small grandsons as they were going to Drayton Manor Theme Park. Pleasant staff to welcome us.
Our bedrooms were spotlessly clean & roomy. The bathroom had an excellent double shower which was so clean it looked brand new! Obviously the chambermaids take pride in their work.
The breakfast was adequate but for what we paid it was fine. I would be prepared to pay more for a better breakfast. We could park our cars in the hotels own car park which was a bonus.
I don't think £5 per night is expensive for this.
I organise a lot of group travel for the community in which I live and have stayed in hotels from 2 to 5* all over the world and would have no hesitation in booking for my groups.
We will definitely use this hotel again.

Room Tip: Our rooms were at the back of the hotel so had no noise at all.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, Deputy Manager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thanks for the 5* review Keith. Glad you and your family enjoyed your stay. Hope to see you all again soon.
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491 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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English first
Notts. England
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 April 2014

We stayed on the night of the 5th. April for a charity event in Yardley. The hotel was modern, comfortable and clean, with a good sized shower and comfortable beds.
All staff were courteous and efficient. We had a meal and drink in the bar which was fine and a drink in the pleasant bar on our return.

Breakfast was another matter, being a complete shambles. Over the 45 minutes we were in the bar for breakfast the only hot food was a few beans. I had mentioned this to a staff member on entering the buffet area, but the scrambled eggs appeared just as we were leaving. We never saw any sausages and I had the last bread roll. The buffet area was very crowded and people were waiting for toast, making access to other foods awkward. I would suggest that the "route" people take to pick up the food is investigated and if necessary marked. we gave up on the hot food and settled for the cold option. On remarking about this at the reception we were told that the hotel was very busy and there was some staff problem. This is not really any excuse even though the breakfast is "free" as emphasized in the management reply to a previous review.
This would not deter me from staying again, as I would hope that the breakfast problem is investigated and resolved for the future.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MickNotts_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, Deputy Manager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thank you for taking the time to leave a review. I am sorry you experienced a bad morning when it came to your FREE breakfast however with more staff training we hope if you choose to stay again you will see a improvment in the service.
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Bristol, England, United Kingdom
Level 6 Contributor
135 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 7 April 2014

Outstanding service at this chain hotel, exceptionally clean rooms and public areas, breakfast the typical HIE self service - but perfectly adequate. The WIFI was out when I arrived but an engineer was working on it and there was full availability in the lounge.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, Deputy Manager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thannks for the 5* Ken. Glad you found everything great that we offer at the HIEX. Sorry to hear the Wi-Fi was down upon your arrivall to our hotel but that you were able to access it in the lounge area. Hope to see you again soon on you next visit to Birmingham.
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London
Level 6 Contributor
360 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
Reviewed 6 April 2014

It’s convenient to find and parking is easy though charged at £5 per night. There were difficulties creating a room key and whilst the personnel were very helpful the delay was a nuisance. They say it’s sound proof but that’s not the case; a bedroom at the front of the hotel may hear cars racing at night and on the top floor at the back is a generator; I had to use wax earplugs. Breakfast is ultra basic – you generally get what you pay for. It’s value for money. The most amusing aspect of the hotel is the sign in the lift; at the top is the ground floor, next down the 1st Floor, next down the 2nd Floor etc. until you get to the 7th Floor at the bottom ☺

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SeriousTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, Deputy Manager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thank you for taking the time to leave a review. We appreciate all positive and negative feedback we receive, to help improve the service we provide for all guests. Hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 April 2014

Stayed here with my sister after a night out. One of the best places we have stayed. EXCELLENT VALUE and the staff were most courteous and helpful. Will definitely stay again. The breakfast, although not comprehensive, had everything that we would want I.e toast, juices, cereals, croissants etc...

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank integrity33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, Deputy Manager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thanks for the 5* glad you and yous sister enjoyed your stay with us, Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level 5 Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 April 2014

I had a very pleasent stay at this hotel.
Huge and comfortable room. Nice desk to work on. Very clean. Breakfast was just right with nice warm food, cereal and fruit.
Reception and restaurant staff are very friendly and professional.
I am definitely staying there again the next time I go to Birmingham.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yannis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, DeputyManager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thank You for your fabulous 5* Review! Glad you found everything about the Holioday Inn Express perfect. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnborough, United Kingdom
Level 6 Contributor
151 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 April 2014 via mobile

I stayed for 3 nights with business in March 2014. The staff were friendly and helpful. The hotel was very clean and modern, with a very comfortable lobby/bar area. My room again was clean and modern with a nice bathroom if a bit dimly lit but the price you pay for Eco lighting. Parking was a bit tight and limited.

Stayed March 2014, travelled on business
Helpful?
Thank ACETT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha J, DeputyManager at Holiday Inn Express Birmingham South A45, responded to this review, 21 April 2014
Thank you for your 5* review of our Hotel, Our staff pride themselves in keeping the hotel clean, and being a friendly bunch. Hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Birmingham South A45

Property: Holiday Inn Express Birmingham South A45
Address: 1270 Coventry Road, Birmingham B25 8BS, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#10 Family Hotel in Birmingham
#12 Romantic Hotel in Birmingham
#17 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Birmingham South A45 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Birmingham-South a45 Hotel Birmingham

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