When we first got there we were checked in by a front-of-house staff member named Richard, and a young Italian woman whose name I have, regrettably forgotten. There was initially an issue with my card which was dealt with very professionally by Richard to ease any embarrassment experienced on my part. He maintained an amiable conversation with the friend who was accopanying me whilst I ascertained that eveything was fine with my account. Fortunately, it turned out it was actually an issue with the card machine and we were checked in. The room was well presented and very comfortable and well suited to our needs and the housekeeping services throughout the weekend that we stayed were prompt. All the staff that we met throughout the hotel during the weekend were always polite and greeted us with a smile which was well appreciated. We used the swimming and sauna facilities which were well manned and very enjoyable to use. The breakfast offered a great deal of choice and the staff were prompt with clearing and relaying the tables and helped with queries. The food available in the bar and restaurant area in the lobby was a bit costly but that is to be expected in this level of hotel and the food was well worth the price. I epecially recommend the cheesecake. All in all I do hope to return to the hotel in the near future and shall certainly be recommending it to friends and colleagues.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton