Very impressed with a staff member on reception as we arrived several hours earlier than official check-in time and he managed to find us a room which was ready as I was suffering with a severe headache and really needed to rest. Excellent service there! I have stayed here many times and the room was very good as usual, breakfast is always the very best I have found in any hotel and staff were generally very helpful and polite. There was an issue where I had asked to pay for the room on arrival and discovered on check-out that this had not happened - as it was the end of my financial month this was a bit of a worry, but happily everything was fine and the staff member was apologetic and gave me free parking for my stay to make up for this. The only recurring problem I ever have here is that the showers tend to leak dreadfully and can rather flood the bathroom, would be nice if this could be sorted! I see a number of reviewers have also mentioned delays in service in the bar/lounge area, we always order food and drink direct from the bar as it tends to be quicker, even when it's busy.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton