I was very disappointed with my stay at the hilton it was a spa break we had and it felt more like we had visited a leisure center the spa staff was very friendly and helpfull but cant say the same for the other members off staff apart from a man on concierge, our room was fine until we used the toilet and it wouldn't flush we had to use water from the sink to flush it we told reception and they sent someone up ,when we got back from a nightout at 2.30am we noticed a loud dripping noise from the toilet so again we had to call reception, also we had trouble with ordering food when we got back the bar staff let us order and had money off us after waiting 10 minutes he then came back with our money and said we needed our room card which was in our room so in the end we told them we would leave it, breakfast wasnt the best very busy had to que and staff were very clumsey I nearly had a pot of tea all over me as she wasnt looking where she was going looking behind her when she was walking.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton