Returned from a fabulous Cyprus holiday early hours of this morning and stayed overnight at the Hilton Metropole Birmingham, as part of a park and fly holiday package. It has to be the worst hotel experience of my life. The mattress on the bed was so hard I could not sleep on it, even though I tried a number of ways to cushion my body from the plank-like firmness. Eventually, I gave up trying and slept in the armchair with my feet supported on a suitcase - not what I had envisaged when I made the booking!!. To add to my discomfort, there was a function just ending when I arrived (2:00am) and from 2:00am until I eventually managed to get to sleep (4:30am-ish), there were room doors slamming and raucous noise caused by guests who gave no thought to those of us who were trying to sleep. No such problem occurred in our Cyprus hotel which had "soft-close" hinges fitted. Also, a footlight feature (which switches itself off automatically after every bathroom visit), was malfunctioning and continued to switch itself on and off - giving a neon light effect to the bedroom and emitting a loud clicking noise every time it did so. Suffice to say, I will NEVER use this hotel again.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton