I have stayed here many times in the past both with work and for pleasure. It is a huge hotel & caters for many large business conferences, as well as those using the NEC & airport.
On this visit I was particularly impressed with the attention & help at checkin. The room I had been allocated was not the room I requested & the error was sorted quickly with many offers from staff to move my luggage from one room to the other.
There was a huge conference on whilst I was there & therefore the bar was very busy as well as outside (large numbers of people going to smoke) & therefore the noise was higher than normally you would expect. It wasn't a problem but worth considering if you are staying and want a good nights sleep prior to a flight for example.
The breakfast was excellent with a huge selection of healthy food right through to good decent full English cooked breakfast. The staff who looked after us were excellent and were extremely helpful and attentive despite how busy they were.
The only disappointment for me was an issue in the pool I noticed several people slip & hurt themselves whilst I was there. The walkway from the changing room to the pool & around the pool was so wet that many people were slipping. Only after a child hurt their foot so badly they were screaming (the family hadn't even managed to get into the pool!) did the staff get the machine to mop up most of the excess water.
Overall impressed by the hotel staff, the quality of the bed & bed linen and the breakfast.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton