Do not even stay here. The room was disgusting. Non smoking room had cigarette butts outside of window which were not cleaned up. The smoke detector was literally hanging off the wall. The rooms were shabby and dirty. And the bed sheets had big stains on them. On a positive note, the hotel has a lovely pool and a nice breakfast, but that doesn't make up for dirty beds and dirty rooms. Also there is a great free shuttle bus to and from the train station and some of the drivers were lovely, but one (I think his name was John) was SO rude to us. When we asked if he was leaving for the station (as he looked like he was about to drive off without us) he just rolled his window down and growled "get in" He didn't even bother to open the doors for us or help us with our bags! He was very rude and impertinent and actually upset my children with his other rude comments. Fortunately the other courtesy bus drivers were friendly and helpful. Even my kids said it is the dirtiest, smelliest hotel we have ever stayed in.
I would NEVER stay here again.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton