Having enjoyed a fantastic stay in November I chose to stay again in January. The rooms were lovely and the hotel generally is very nice, however,this time the bar service was terrible with extensive delays on drinks and food, often 45mins or so ( even when the area was not busy ) and when it did arrive the order was always wrong. One meal had been taken to the wrong table so by the time they corrected this the rest of us had finished ours. The opening times for the restaurant do not fit in with a visit to the LG ( not open before a show and closed when you arrive back ) so forced to eat from the bar menu which after 10pm was limited, also the bar is full at weekends so could not get a table or seat to eat. I also thought the very noisy renovation / works to the reception / bar area floor could have been timed better....Friday evening? The noise was unbearable not to mention the strong adhesive smell that flooded the bar. I do not want to be too harsh as its generally a lovely hotel, maybe they were having staffing problems? Think I will try the Crowne Plaza next door next time though. Oh and just a warning, although I am used to paying over the odds at these places for food / drinks I did find their prices a little over excessive.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton