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“Lovely room, convenient location”

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Macdonald Burlington Hotel
Ranked #36 of 118 Hotels in Birmingham
GreenLeadersBronze level
Poole, United Kingdom
Level Contributor
570 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
“Lovely room, convenient location”
Reviewed 25 February 2012

The hotel is in a great location, close to New Street station (a short walk) and right in the centre of the city shopping district. Welcome was efficient, room (419) was great - spacious with a lovely seating area and Victorian fire place. Bathroom spotless, great facilities including tea tray with biscuits and a bathrobe and slippers. Only blot was the throw on the bed was stained, otherwise room was perfect. Bed was very comfortable. No wifi in room was a bit disappointing.
Dinner was good, wine was expensive and Sauvignon blank was awful.
Breakfast was great.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Gothenburg
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 February 2012

My husband and I had stayed at this hotel once before, many years ago, and remembered the rooms as being roomy and the location as perfect - so we went ahead and booked it again!
Being in Birmingham for a tradeshow at the NEC, this hotel is conveniently located very close to New Street Station, and thus it's easy access to the NEC and the airport!
It's also right on a pedestrian street, so not much street noise! Close to the Bullring shopping centre too.
Upon check-in, we received our room. Big, clean and with a huge bathroom. But there was a leaking air-con unit right outside the window that gushed water every few minutes... My husband would probably sleep right through something like that, but I knew I wouldn't... A very brief and pleasant conversation with the front desk and we got a new room. Just as big and roomy and clean!
The front desk staff was very nice and helpful throughout our two-night stay. They gave us helpful restaurant reviews and stored our luggage after check-out on our last day!
Now, Birmingham is maybe not my favourite destination in the world... Three days here was for me two days too many...
But if I'm going back to Birmingham again for business, I will stay at this hotel again!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire, United Kingdom
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 19 February 2012

Stayed here just for one night whilst going to the theatre. It's location right on New Street is fabulous for shopping, dining, events or just on business. Less than a five minute walk from New St Station, the nearest NCP would be the Pallasades which is again very close.

Rooms are nice and clean although some appear quite dark due to the smallish windows. Bathrooms nicely tiled and good power type showers. There are areas of the hotel such as some of the corridors which looked a bit "bashed" but on the whole no complaints.

Reception staff and Room Service were all very friendly and helpful and always had a smile.

We paid just over £80 for a Saturday night on a room only basis which we thought was excellent value, and would stay here again without hesitation.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blaze14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 February 2012

Hotel close to New Street Station, good location very central. my room was on the fourth floor, small but more than sufficient for my needs, didn't find decor tired. Staff very friendly and helpful. Stayed for two nights and had dinner in the restaurant on first night which was very nice. Second night went to "San Carlo" Italian close by very nice indeed although could work out quite pricey. Breakfast service on first morning was slow the first morning but much quicker the second. Hotel has pub on lower ground floor, very atmospheric and pleasant. Will be coming back.

  • Stayed January 2012, travelled on business
    • Value
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Helpful?
1 Thank TouristNI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 7 February 2012

Rooms are tired and basic but the staff are best I've come across in a hotel. I had a number of minor issues over a 2 night period but the staff did everything they could to solve these issues. They always treated me with the respect, empathy and genuineness a customer would expect.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tickets-Boo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 February 2012

Good size bedrooms with an excellent location right in the centre of town but not too noisy.
Very clean and well appointed. Breakfast was excellent too. If you want to explore Birmingham for leisure its a great place to stay or if you need to stay for business would certainly recommend.Friendly and professional staff work hard to make your stay a good one. Well done the Burlington.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CHH69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 January 2012

Have stayed at the Burlington on several occasions- both business and pleasure, and have always been extremely pleased.

Great, Central location. Lovely rooms and very good value.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rocky2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Burlington Hotel

Property: Macdonald Burlington Hotel
Address: Burlington Arcade, Birmingham B2 4JQ, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#6 Green Hotel in Birmingham
#9 Family Hotel in Birmingham
#17 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington

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