Have stayed here at least 10 times before . I asked for big room for 4 of us. Was assured by phone I would be given largest suite. Was given small suite unlike previous visits. The double bed was missing a leg/coaster so was lob sided We were looking out on new street which was noisy at night
Shame guy on reception made a promise that he couldn't deliver on with the room
Hotel is very well situated for shopping and trains etc
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- Also Known As:
- Macdonald Burlington Birmingham
- Hotel Macdonald Burlington