Very well located right beside Birmingham New Street train station, which is probably the best reason for staying here. Receptionist was on autopilot, bored, and with a scarily glassy smile. My suite was really just a reasobably large room, with a bathroom that was in severe need of a facelift. No minibar in the room, and the roomkey failed to work twice. The saving grace was the hotel's "meeter and greeter" who had more personality than the rest of the staff put together. I'm always wary of a hotel where they put up pictures of "employee of the month" as it looks a bit like something the "other" MacDonalds would do. This is a functional hotel, suitable only for a one night stay in circumstances where you really just want a billet for the night.
Next time I'm in Birmingham I won't be staying here.
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- Also Known As:
- Macdonald Burlington Birmingham
- Hotel Macdonald Burlington