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Edgbaston Palace Hotel
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Reviews (502)
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306 - 311 of 502 reviews
Reviewed 1 December 2013

Stayed here for 2 nights with 3 friends. We had a 4 person room which had a double and 2 singles. It was up and down a few different sets of stairs so would not be good for anyone with mobility problems but the room itself was basic and a bit dated but fine for what was required. The hotel has a nice lounge and bar area, not sure about the food as we did not eat here. We travelled down from manchester by train and a taxi from New Street station cost £8. Its about 2 miles from centre of birmingham and has lots of places to eat out nearby.

  • Stayed: November 2013, travelled with friends
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Thank Turkeyvirgins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

Stayed for 2 nights while Christmas Shopping. Unlike some people we found the Hotel to be comfortable and all the staff were very welcoming and friendly. Room was a little small, but had everything we required. Bathroom had obviously been re-furbished fairly recently. We had a good breakfast each morning and were very satisfied.

  • Stayed: November 2013, travelled as a couple
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Thank 703Mazza12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

Would not stay in this hotel if it meant sleeping on the streets. Dreadful service, staff rude and truly terrible place to stay. Would not recommend this hotel to my worst enemy. Far nicer places to stay in Birmingham where the staff are far more willing to provide decent customer service

  • Stayed: November 2013, travelled with family
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1  Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Would not recommend staying in this hotel, even if it seems cheap at first glance. The room could be described as adequate... small and in need of a lick of paint but bed was comfortable enough. But the biggest problem is the terrible service and inflexibility from staff... it seems that everything was too much of a problem and did as little as they could to help! Service in the restaurant was appalling, the waiter could not have been more miserable. The bad attitude seems to be passed down from the manager so it is not surprising that most of the staff are somewhat lacking in charm (excluding the guy who looked after us at breakfast who was lovely).
We were travelling in a large group of adults and children, the other half of our group stayed in The Eaton Hotel over the road and were very happy... so consider staying there instead.

Room Tip: Check out The Eaton Hotel across the road instead of staying here
  • Stayed: November 2013, travelled with friends
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2  Thank syk123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013 via mobile

Clean, helpful staff, copious location and great value for money. Room was cold as the radiator was turned off but it wasn't hard to sort that out. Good night's sleep at half of what you would pay for similar places.

  • Stayed: November 2013
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Thank crispya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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