I am a regular at this place and the service seems to get every time we visit. We were recently there on Wednesday 16th April with a family of 12 including 4 children. We'd requested starter food to be served at the same time as the main course as the children only wanted starters, and we wanted to eat together. The restaurant kitchen staff refused this. We thought, OK perhaps it broke their protocol to serve all food together so we didn't complain. We ordered 5 main dishes to share, and 2 premium beef stakes. Only 1 arrived and when we complained the waiters didn't understand. They can't speak English. One of the premium beef stake was the worse thing I have seen, thin burnt crispy slice of meat that couldn't be chewed! Certainly not premium. We eventually had to ask for the manager or at least someone on the staff that spoke English so we can complain that one of our main dishes has not arrived. We eventually had to cancel it and go. The cheeky staff then tried to charge us for the dish that never arrived. For the other food that did arrive, they tasted OK but again no knife and folk, no sauce or steak knife! Terrible. This place is for Asian people alone and the restaurant is too busy for any owner or manager to care about service or quality. People need to stop going here so they make less money, that way they will focus on service. We will never go back.
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