The hotel was fine, Once we had arrived we were greeted by 2 staff in whom after a couple of minutes of whispering ampunst them selfs said "sorry but we are trainning?" but then began to check us in. the hotel room was nice, but some of the finish wasnt brilliant and it didnt look like the sink or the bath had been cleaned around the plugs the same with the toilet. we decided to eat in the resuratnt as the menu looked really nice, we all wished we hadnt by the time the food was finally ordered. when we were finally seen to we were only given 3 menus when there was 4 of us. the waitres spoke hardly any english and had to wonder off 3 times to ask another member of staff questions about the menu untill she finally went to get the manager to finish our order, the starters were disgusting and obviously packaged. my fianance found a hair in his starter, the starter was given to us for free but still a hair is disgusting. the mains were 3 steaks and a curry, the steaks were meant to be rare, as rare as they could do basically blue was asked, when the steaks arrived they were all well done! also french fries were actually thick cut chips! breakfast is way over priced! Never stay again!
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- Also Known As:
- Clarion Collection Birmingham Hotel Birmingham