We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Collection Hotel Birmingham
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
Norfolk Hotel(Birmingham)
View Hotel
  • Free Parking
  • Restaurant
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
The Eaton Hotel(Birmingham)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Woodlands Hotel(Birmingham)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Reviews (545)
Filter reviews
545 results
Traveller rating
74
102
114
95
160
Traveller type
Time of year
LanguageAll languages
More languages
74
102
114
95
160
Show reviews that mention
All reviewssized bedironing boardflat screen tvmain roadvisiting birmingham
FilterAll languages
Updating list...
462 - 467 of 545 reviews
Reviewed 10 September 2012

We stayed at the Clarion Collection for 1 night between September 8 and September 9. When we arrived, we had to wait for about 10 minutes before someone came to the reception desk so we could check-in. We were barely explained where was our room and had to look for in in the hotel. The ground floor smells of humidity and there are some water stains on the wall leading to the restaurant. We were happy to have a room on the first floor as it does not smell humidity. Room was clean but the restroom has probably been cleaned very fast... There were some shampoo stains on the wall and large water stains on the sides of the bath. The room was of good size. The hotel is about 30 to 40 minutes walk from the city center. We must say the breakfast was good and hot. However there was a misunderstanding about the breakfast time. The reception lady had told us it ended at 1000 but when we arrived at 0930 they told us to pick what we wanted as they were taking out the rest... Overall, we would probably not go back there.

Room Tip: Ask for a room that is not on the ground floor.
  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

Lovely hotel on the Hagley Road in Birmingham with bus stop outside to take you into the city centre. Spacious, quiet and well equipped rooms and extremely friendly and helpful reception staff. Secure parking. I'm a pretty fastidious customer, and I returned to this hotel within the week. Only downside is the cleanliness of the public areas; carpets needed vacuuming, bar tables needed cleaning and paintwork definitely needs redoing. Restaurant food was good, although there were a few menu options not available which was annoying. Would definitely recommend as an extremely good value hotel.

Room Tip: Ask for odd numbers
  • Stayed: September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank countrygirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

Stayed for two nights, and our rooms were not cleaned. House-keeping failed to clean our room at all, and upon returning to the room in the evening, informed by management there was nothing they could do at that hour. They offered free breakfast as a response but didn't even come close to making up for it (especially as we had brunch plans) as after all, you pay for the privilege of a cleanup service (fresh linens, towels etc) when you stay at a hotel and these were most definitely lacking from our stay

Positives - rooms were nice but no temperature control and there is also free car parking.

  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank avstar25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2012

Me & my husband stayed here for one night which included a 3 course dinner and breakfast. The room was lovely and def 4* it even included bath robes for us to wear. The dinner was beautiful and plenty of choice even on a set menu. The staff who served us were really friendly and could not do enough for us. The breakfast was also lovely and plenty of choice they even cook the eggs and mushrooms seperate for you.

This hotel was a fab break away and I would def go back here.

The only fault that we could find was there was an awful smell around the lift area but if its a beautiful room and good food you want then this hotel is a must visit.

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank amanda n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

Always a good all round experience. All the staff want to please all the time and try hard to make a stay comfortable and pleasant. Rooms always consistently good, any problems always taken seriously...my last problem was the free wifi connection not working...they reset the router, all worked again and a thx for pointing it out. Leave something in yr room...by the time you realise Cris at reception probably has it next to her to send on or collect next time. Plenty of TV's in the bar showing sports/music/soaps (just ask) if that's not enough choose every type of food within 5 minutes walk (worst case 5 min taxi)..and the restaurant is always
a great option...but tryJonny wongs all you can eat chinese menu...fresh tasty and amazing value, with a safe pleasant 5 minute walk back to hotel.If you want later entertainment...casino is 100 yds away. No need to be disappointed here...if something's not to your liking just ask.

  • Stayed: August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alex W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews