We found the hotel through a last minute booking deal and it was also recommended on trip advisor. We arrived on Saturday tea time and initially we were pleased with our room. However, after we had checked in we only had one towel , 3 pillows, no remote control and bare wires hanging from the wall along. The door had a broken lock and we had to go to reception 4 times to be able to get into our room. We were then informed that there were no facilities such as a bar or restaurant as there was a wedding eying held and we were not allowed to go into the main reception hotel area!
We we t out for the evening and had been promised that everything missing would be resolved when we returned. Unfortunately it wasn't.... But they did have a spare towel behind reception which we were given.
On Sunday morning, we had to go outside to the next part of the hotel for breakfast. We ordered a full English and everything was deep fried.... Including the bacon and the mushrooms. The tea and coffee were cold and the bread was stale with flies around the fresh fruit. We left our food and ate elsewhere.
I would not recommend the hotel as it is still carrying out building work, the staff were not fried,y and the experience was actually quite funny in that it was pure faulty towers .....
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- Also Known As:
- Clarion Collection Birmingham Hotel Birmingham