Quality was appalling. I would prefer to stay in a travel lodge. Checked into the room the quality of finish was unacceptable,bed linen dirty and erupted,tried to call reception and phone didn't work, makeshift holes in the backs on curtains, wires hanging down from wall mounted tv! Quality of rooms very poor. Got moved to an executive suit which again bed linen dirty,bathroom dirty and smaller bed, manager not available at present to give refund and staff didn't know when manager was on shift. This was booked as a surprise for my girlfriend for valentines day which resulted in us going home. Only given one star rating cuz it wouldn't let me give a 0!!
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- Also Known As:
- Clarion Collection Birmingham Hotel Birmingham