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“Great location and good value”

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Hilton Garden Inn Birmingham Brindleyplace
Ranked #23 of 118 Hotels in Birmingham
Reviewed 2 July 2011

The room we had was great with lovely toiletries and gowns, and the iMac TV was impressive and straight forward to use. The location was also great and for the hotel and room, I'd give it 5 stars.

However, I think the hotel was let down by it's restaurant staff and they probably just need a lot more training. We had afternoon tea in the restaurant and they messed up our order, no one seemed to know what they were doing and it was a bit of a shambles. Unfortunately breakfast was the same experience. Great food, when it finally came out. Albeit there were 10 of us, it took an hour for our hot breakfasts to come and when they did, it was very ad-hoc, spread over a 30minute period. We were aware this was happening all over the restaurant, even with tables of 2.

  • Stayed: June 2011, travelled with friends
    • Value
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1  Thank jn117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,302 - 2,308 of 2,766 reviews

Reviewed 29 June 2011

Have stayed in this hotel many times when it was City Inn. Still a great hotel, clean, with pleasant staff (read the other reviews for this bit!). BUT: Breakfast has become a very rushed experience you barely put your cutlery down and the staff are whizzing your plate from you. Furniture and carpeting is starting to look worn and rooms (floor 2 anyway) slightly shabby. Also some of the little extras here are disappearing you used to be able to hire DVDs and CDs free from reception these are no longer available.

Room Tip: I think higher up the hotel the rooms are better
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  • Stayed: June 2011, travelled on business
    • Value
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Thank jwillia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

What a lovely relaxed and friendly Hotel indeed, from the moment we walked through the door after a long journey up from South Wales, we were instantly made to feel at home, and it continued for our short stay here. The room was spotlessly clean, and SO comfortable too, in fact it was SO nice, that we were tempted to stay there longer than we should have, but we came up for a Concert at the N.I.A. and this Hotel was perfect for it, and we will certainly stay here again. The breakfast was more than adequate, and served in the lovely " City Cafe " setting, which belongs to the Hotel, and once again, I cannot fault the service here. The check out was simple, quick and easy, and once again, it was a very pleasant affair to deal with the staff here.......

The only gripe we had, trivial that it is, was the silly " i mac Apple " computer T. V. system in the room, which was a damn nightmare to get used to, and I think anybody not used to dealing with Computers, would struggle with this system.......

Room Tip: Book well in advance to get an excellent deal here
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  • Stayed: June 2011, travelled as a couple
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1  Thank n13roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2011

Stayed for one night whilst going to a Concert at the NIA. A lovely 5 minute walk to Arena from hotel. Staff were 5*, particularly Gemma on reception who was extremely helpful & polite. Only slight nighle was that the Room was stuffy even with air con on, but a fan was arranged and brought up within 5 minutes!! Parking was just around the corner with a discounted rate for hotel guests! Excellent service! Will definitely stay again!

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
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Thank brittanny_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2011

Pros: For just below £80 you get super comfortable double bed in a spacious room, free WiFi, and a fantastic breakfast. The staff is ok.

Cons: You do not get a central location but how big is Birmingham city centre anyway? One of the bathrobes was dirty...!

Room Tip: Ask for a top floor room
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  • Stayed: June 2011, travelled on business
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Thank Teo_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2011

Spent 4 nights here for a leisure break. The hotel was SUPERB in every way. The staff especially were professional, interested and friendly, as I've come to expect having spent some 40 nights in Mint Hotels over the last 2 years. Location is about a 5 minute (£6) taxi ride from the railway stations. The hotel was very full of businessmen / businesswomen on at least weekday nights, which someone coming with a family might wish to consider. Can thoroughly recommend the hotel for your consideration, don't believe you'll ever get a better welcome than at Mint Hotels.

  • Stayed: June 2011, travelled solo
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Thank Hatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

Easy to find and well situated in the conference quarter of Birmingham, this hotel was really lovely. The staff were charming and courteous and the room was clean, comfortable and modern. We parked at the NCP car park next door, and you get a 10% discount stamp for your ticket. We ordered breakfast in bed for the Sunday morning which was plentiful and good value. Plus, there is complementary wi-fi throughout the hotel and an Apple iMac in the room. We travel to Birmingham relatively frequently and would definitely stay there again. Highly recommended!

Room Tip: Booked the day before on Laterooms and got 75% off
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  • Stayed: June 2011, travelled as a couple
    • Value
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    • Service
Thank nikkifoxrobot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Address: 1 Brunswick Square, Birmingham B1 2HW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Luxury Hotel in Birmingham
#14 Family Hotel in Birmingham
#14 Business Hotel in Birmingham
#26 Romantic Hotel in Birmingham
Price Range: £61 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Number of rooms: 238
Official Description (provided by the hotel):
A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess,You will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more   less 
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham

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