The room we had was great with lovely toiletries and gowns, and the iMac TV was impressive and straight forward to use. The location was also great and for the hotel and room, I'd give it 5 stars.
However, I think the hotel was let down by it's restaurant staff and they probably just need a lot more training. We had afternoon tea in the restaurant and they messed up our order, no one seemed to know what they were doing and it was a bit of a shambles. Unfortunately breakfast was the same experience. Great food, when it finally came out. Albeit there were 10 of us, it took an hour for our hot breakfasts to come and when they did, it was very ad-hoc, spread over a 30minute period. We were aware this was happening all over the restaurant, even with tables of 2.
- Official Description (provided by the hotel):
- A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess,You will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more less
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- Also Known As:
- Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
- City Hotel Birmingham
- Birmingham City Hotel
- City Inn Birmingham