We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hilton Garden Inn Birmingham Brindleyplace
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
  • Free Wifi
  • Bar/Lounge
View Hotel
  • Free Wifi
  • Breakfast included
Reviews (2,877)
Filter reviews
2,877 results
Traveller rating
1,083
1,153
415
157
69
Traveller type
Time of year
LanguageAll languages
More languages
1,083
1,153
415
157
69
Show reviews that mention
All reviewsbrindley placebroad streetbars and restaurantsbarclaycard arenasymphony hallcity centrecanal areacar parkexcellent locationbusiness hotelironing boardsaturday nightmin walkmodern hotelone night staycomfy bedbull ring
FilterAll languages
Updating list...
2,406 - 2,411 of 2,877 reviews
Reviewed 5 July 2011

on arrival was welcomed by gemma who was very friendly and very professional ,room was lovely food great would stay again and highly recommend......................

Room Tip: all rooms are lovely...........
  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank gazza21_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2011

The room we had was great with lovely toiletries and gowns, and the iMac TV was impressive and straight forward to use. The location was also great and for the hotel and room, I'd give it 5 stars.

However, I think the hotel was let down by it's restaurant staff and they probably just need a lot more training. We had afternoon tea in the restaurant and they messed up our order, no one seemed to know what they were doing and it was a bit of a shambles. Unfortunately breakfast was the same experience. Great food, when it finally came out. Albeit there were 10 of us, it took an hour for our hot breakfasts to come and when they did, it was very ad-hoc, spread over a 30minute period. We were aware this was happening all over the restaurant, even with tables of 2.

  • Stayed: June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jn117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

Have stayed in this hotel many times when it was City Inn. Still a great hotel, clean, with pleasant staff (read the other reviews for this bit!). BUT: Breakfast has become a very rushed experience you barely put your cutlery down and the staff are whizzing your plate from you. Furniture and carpeting is starting to look worn and rooms (floor 2 anyway) slightly shabby. Also some of the little extras here are disappearing you used to be able to hire DVDs and CDs free from reception these are no longer available.

Room Tip: I think higher up the hotel the rooms are better
  • Stayed: June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank jwillia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

What a lovely relaxed and friendly Hotel indeed, from the moment we walked through the door after a long journey up from South Wales, we were instantly made to feel at home, and it continued for our short stay here. The room was spotlessly clean, and SO comfortable too, in fact it was SO nice, that we were tempted to stay there longer than we should have, but we came up for a Concert at the N.I.A. and this Hotel was perfect for it, and we will certainly stay here again. The breakfast was more than adequate, and served in the lovely " City Cafe " setting, which belongs to the Hotel, and once again, I cannot fault the service here. The check out was simple, quick and easy, and once again, it was a very pleasant affair to deal with the staff here.......

The only gripe we had, trivial that it is, was the silly " i mac Apple " computer T. V. system in the room, which was a damn nightmare to get used to, and I think anybody not used to dealing with Computers, would struggle with this system.......

Room Tip: Book well in advance to get an excellent deal here
  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank n13roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2011

Stayed for one night whilst going to a Concert at the NIA. A lovely 5 minute walk to Arena from hotel. Staff were 5*, particularly Gemma on reception who was extremely helpful & polite. Only slight nighle was that the Room was stuffy even with air con on, but a fan was arranged and brought up within 5 minutes!! Parking was just around the corner with a discounted rate for hotel guests! Excellent service! Will definitely stay again!

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank brittanny_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews