Ok we'll start with the good points. The location is in central Birmingham near the ICC and loads of restaurants around. The hotel is modern and free wifi throughout. The rooms are clean and fresh looking with iMacs in all the rooms the Internet on the iMac was painfully slow though. Also when I had finishes watching TV for the evening I realised I had to get put of bed to turn it off a small detail but annoying as I had Got comfy for the night and when your pregnant this is a pain. The shower was nice and the White company toiletries where lovely.
So the bad... I had arrived on a later flight in from scotland and decided to order room service it took 5 phone calls and holding for about 10mins before anyone answered the phone my friend ended up calling to reception as no one answered her call. So I ordered a club sandwich and I asked for a side order of fries as on the menu it didn't say that the sandwich has fries so I had a plate and a bowl full of fries.... Disappointing and especially as it cost £20 ! Steep for a club sandwich and fries !
So going to bed I was annoyed that my double bed was actually 2 single beds stuck together again not happy and felt I might fall in-between the beds during the night.
Breakfast was a joke we had to queue and also when we sat down for food I selected some "cooked" items my sausages where red, an the bacon was soft couldn't eat it again disaappointed few service issues that could be fixed and this could be a great hotel
- Official Description (provided by the hotel):
- A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess,You will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more less
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- Also Known As:
- Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
- City Hotel Birmingham
- Birmingham City Hotel
- City Inn Birmingham