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Hilton Garden Inn Birmingham Brindleyplace
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Reviews (2,906)
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Reviewed 23 October 2012

I stayed here for a weekend recently while attending an exhibition in the NEC. We wanted to stay in central Birmingham rather than out at the NEC. We got a wonderful weekend break deal through the Hilton website which was outstanding value! The staff were lovely and friendly. We had a great room on the top floor which spacious, nicely decorated with great features like an apple tv and a hidden fridge. The bed was realy comfortable. The room was spotlessly clean. Despite being in central Birmingham it was super quiet with no external or internal noise. Breakfast was truly delicious and despite it being a buffet the food was super fresh and high quality. They also have a chef there to cook omelettes and eggs to order.
The location is fantastic right at Brindley place where there is a huge selection of bars and restaurants, or if you walk about 5 minutes down the canal you will reach the plaza at the back of the Mailbox where there are further restaurants. The hotel is literally right beside the NIA and ICC so would be very useful for conferences.
Overall it was truly an outstanding stay, and such incredible value. The only comment I would make is that on site parking is super expensive so I would look elsewhere in the area for parking.

Room Tip: Top floor at the back of the hotel is very peaceful.
  • Stayed: October 2012, travelled as a couple
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Thank lucy1038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2012

Hotel itself is in a good location rooms are decorated to a high standard first impressions were really good, however the lounge and breakfast area made me feel like I was staying at a budget hotel. The quality of the breakfast was poor, there were no sausages the bacon looked unappetising and I had a mushroom which tasted like someone had emptied a tub of white pepper over it. Left disappointed and hungry.
Also the room we were given 125 was directly over the restaurant so from 7.30 am we could here the noise of chairs being scraped across the floor as people were sitting for breakfast. We also heard someone urinating must have been in the room next door or above which wasn't pleasant.
Would stay again if the price was right but would ask for a different room and would not pay for breakfast. Would have preferred to go to costa across the road.

Room Tip: Not 125 was noisy from7.30am due to being over the restaurant
  • Stayed: October 2012, travelled as a couple
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Thank Footprints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2012

What a great vibe this hotel has. Excellent location. Friendly staff. The rooms are great - clean, well thought out if a little small. I loved the Mac computer instead of a TV (although it works as a TV) and being able to link up to Netflix.

Food was pretty good and it's nice there is a little shop selling snacks and drinks.

  • Stayed: October 2012, travelled as a couple
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Thank MissMsMrsS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2012

No smile from reception, did not make me feel welcome, despite phoning in advance and reserving parking I told it was full. When I complained they checked and found out that actually there were lots of spaces. Car park is very tight to get in and out of so if you have a big car be careful or use the multi storey across the road.

Room overlooked the nightclub which stays open very very late, way past 2am. The room was not soundproof. Was offered an alternate and much quieter room. No idea why they didn't just offer it first time round. Rooms are nice but a bit small, bathroom is very small. Wi-Fi is free with good reception and speed.

Breakfast was nice but again service was terrible.

I complained in the morning and got a full refund as well as an apology, but it didn't make up for lost sleep and feeling rotten the next day.

Probably won't go back, but if the service improves its a reasonable hotel

Room Tip: Don't get a room overlooking the nightclub the across the road. The rooms are definitely not soundproof. Depending on how long you are staying it's worth sacrificing the view for peace and quiet.
  • Stayed: September 2012, travelled on business
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Thank SF_AZ_786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2012

Very central, modern rooms, Apple TV very impressed amazing value for price - beats budget hotels hands down. Car park next door £15 for 24 hours I think the hotel may also have car parking. Going to Bank restaurant for a 40th so stumbling distance.

  • Stayed: October 2012
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Thank RWandCW3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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