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“Good stay...but with potential to have been much worse”

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Hilton Garden Inn Birmingham Brindleyplace
Ranked #27 of 117 Hotels in Birmingham
Belfast, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good stay...but with potential to have been much worse”
Reviewed 6 November 2012

I took my partner to Birmingham for his birthday to see a gig in the O2 academy. Having lived in Birmingham before I booked the Hilton Garden Inn because it has a great central location and was within walking distance of the city centre and the O2 academy.

When we arrived at the hotel and went to reception to check in we were immediately asked whether we would be staying in the hotel in the evening or going out. We explained we had plans outside of the hotel for some of the evening and were then told that was good because there was a large private party was taking place in the evening and a dj would be playing until 12.00 a.m. As a common courtesy I would have expected to be at least warned about this in advance of my stay in case I deemed the accommodation to no longer suit my needs, so I could organise something else.

The room was clean and fresh. We had an imac which operated both as a computer, and television which was handy and everything else was as you would expect from a Hilton.

We returned from our night out shortly after 12.00 a.m. so I have no idea if the party was disruptive, it certainly wasn't to us.

All in all a good stay.

Room Tip: When booking ask if there is any functions booked for the evening and if so ask for a room on a high...
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  • Stayed November 2012, travelled as a couple
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Helpful?
Thank HWatson1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (337)
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St Albans, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2012

We stayed for one night whilst visiting family. Staff were very friendly and helpful especially breakfast staff.
The room was a good price and it was faultless. Car parking is the only issue but I have never stayed so centrally before so not sure if this is the case for all central hotels.
For me the cost of the car parking was more than paid for by the deal we got on the room.

Room Tip: We had a queen room spacious and quiet.
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  • Stayed October 2012, travelled with family
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    • Cleanliness
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Helpful?
Thank Dreaming13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 November 2012

I stayed with a group of friends on a weekend trip in Birmingham. The hotel room offered everything the girls needed. Hairdryer, iron, excellent mirrors in the room and bathroom with sensibly placed sockets for the hairdryer etc. The shower was warm and powerful but unfortunately no shower cap. The breakfast was excellent and the times suited the late riser. There was plenty of choice and it was tastey. The only critisism would be the lack of refills for tea and coffee. It's a taxi ride from the Bullring shopping centre and New St station. The taxis cost between £5.50 and £7 depending on the driver!

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank karinh0lmez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 November 2012

I stayed at this hotel for one night whilst we were going to see top gear live at the NEC. We arrived quite late around 7PM, so we checked in and went for the evening meal. The service was excellent. Also the food was delicious. All of the hotel in general especially the room and bathroom was very clean. One bad thing though was the service was a little slow also we had a car so we had to pay £10 to use there car park for 24 hours. The car park was hard to find and in a tight location for the big car we had. It was underneath the hotel and had limited tight spaces. 1

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcsowden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 November 2012 via mobile

I stayed here (again) for another expo and from the staff to the rooms, it was what you would expect - a good quality corporate hotel.

Others in the Hilton group, please learn from this place.

Clean, modern, friendly

My only minor gripe is the bar area is small and very very noisy when there is a crowd in - as there was for our expo

Worth a stop here though

Stayed October 2012
Helpful?
Thank Nosowicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 November 2012

The rooms are on the small side, but are well designed - so manage to cram in the essentials: safe, minibar, kettle, wardrobe, ironing board and iron. An iMac is substituted for a TV but there is a range of TV and radio channels available and internet access is free. There's also free wifi which seems to have pretty good speed (although I found the speed better in the room than in the public areas). The small bathroom has a shower (rather than a bath/shower).

The hotel has a (very cramped) car park of its own with allocated spaces available. Although it's possible to get the same overnight rate (£12.50) at the adjacent public car park (but you need to get a voucher from reception), the downside is that you have to pay each time you exit - whereas you can come and go as you like at the hotel. When I called on the day of arrival to enquire about parking, a very helpful receptionist not only explained all this, but reserved a space in advance.

All staff were very pleasant and extremely helpful.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Bernard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banbury, United Kingdom
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 1 November 2012

We were looking for a place to stay near to the NIA as we had an event to attend and the prospect of queuing to leave the car parks and driving a couple hours to get home was not appealing – this hotel was ideal as it is a 3 min stroll to the NIA.  There is a multi-storey car park right next to it with 24hr parking for around £15.   As well as the restaurants within the hotel there are a wide range of good quality restaurants in the area, both in Brindley Place and Broad Street. The immediate area around the hotel is peaceful but the restaurant area has a nice busy vibe. If you are going to see a show it would be wise to pre-book somewhere for an early supper as it was very busy and most places we're pretty full by around 6.30pm.

The hotel itself has a clean modern feel, slightly minimalist. It was mid week so unsurprisingly there were lots of business people checking in; they pretty much dominated the check in and bar area but it was fine.

Room: We stayed in a Queen deluxe on the fourth floor. The room was a decent size, not very large but well appointed, and more than adequate for one night. It was clean with a comfortable and medium firm bed. The Apple iMac tv as mentioned in other reviews was supported by the keyboard and mouse which were in a drawer.  Tea and coffee making facilities were located conveniently next to a plug socket; the mini bar was empty, presumably you need to pre-book this.

Bathroom: Clean and practical, with everything fit neatly into a fairly small space. Good toiletries and towels supplied. Easy to use shower, nice even water temperature and good water pressure.

Breakfast: This was not included so we paid extra for it. There was a good selection of fruit, juices, breads, scrambled eggs, bacon sausages and you could also make your own fresh waffles. One member of the breakfast staff was a lovely smiley lady and by far the most helpful and friendly member of staff we'd met (possibly Betty?). I only mention this because several other members of staff, in particular the night staff, seemed very 'bored' when dealing with guests and even strolling a few feet to the reception desk from the back office seemed far too much trouble.

Overall though we can't complain and would definitely stay here again.

  • Stayed September 2012, travelled with friends
    • Value
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Helpful?
3 Thank kcstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Property: Hilton Garden Inn Birmingham Brindleyplace
Address: 1 Brunswick Square, Birmingham B1 2HW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Luxury Hotel in Birmingham
#14 Business Hotel in Birmingham
#14 Family Hotel in Birmingham
#26 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Number of rooms: 238
Official Description (provided by the hotel):
A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess,You will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more   less 
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham

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