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“Good Hotel, Good Location, Complimentary Internet & WiFi” 5 of 5 bubbles
Review of Hilton Garden Inn Birmingham Brindleyplace

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Hilton Garden Inn Birmingham Brindleyplace
Ranked #26 of 117 Hotels in Birmingham
Chatham, Kent, Uk
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Good Hotel, Good Location, Complimentary Internet & WiFi”
5 of 5 bubbles Reviewed 12 November 2012

Great value hotel (booked through Expedia) fairly central Birmingham (just off Broad Street Brindley Place Canal area). Comfortable light good size room with complimentary Apple iMac TV computer and WiFi. Also large fluffy towels, hairdryer, iron & ironing board, fridge, coffee, tea & milk (with kettle & mugs) and roomsafe. Great for a weekend break (complimentary WiFi a real bonus - fun getting to understand how the Apple iMac TV and computer worked - almost intuitive!).

  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ian001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (329)
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English first
Cardiff, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 11 November 2012

Have stayed at this hotel many times . I was formally the city inn then the mint hotel and now the Hilton . Clean rooms , charming , staff and very friendly and so close to great bars ,restaurants and a 10 min walk to the main shopping center . A good price for a great stay

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Carol13687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
126 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 10 November 2012

Stayed here for two nights. Room was very clean and tidy. Light wood furniture made it a very airy room. Lovely toiletries provided by Neutrogena which were replenished on the 2nd day. Had a snack in the bar area when we arrived, which was delicious. Steak sandwich cooked blue, lovely crispy chips, mediterranean veggie wrap and butter-nut squash risotto were very good. Service for breakfast was very good - breakfast a bit average (buffet style) I want a nice fried egg - not watery scrambled. But there was a veggie option and soya milk (not always available) The staff who served us were excellent, very smiley and friendly. Lovely comfortable bed, gave me two brilliant nights sleep.

Room Tip: We stayed in 414 which looks out onto a quietish road which is better than the other side, where the...
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  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 November 2012

After reading some of the reviews on trip advisor i have to say we were quite dubious about our stay at the hilton garden inn, but luckily were pleasantly surprised. The hotel is in a fantastic location, right near the Waterfront which has a great atmosphere, lots of friendly bars and great places to eat, and only a relatively short walk into the town centre. The hotel itself was nicely decotated and extremelly clean. We wer greeted in an efficient and professional manner (granted not overly friendly) but definately curtious. Our room was a good size, not huge but happliy fitted double bed, wardrobe, desk and comfy chair. Bathroom again small but nice and bright and clean. We stayed on floor 5 over looking the main square so did expect it to be noisey, however found it to be one of the quietest hotel rooms yet, despite it being a fri / sat night and having the window open. This is not a luxury hotel but very good standard for the price paid adn would definately not hesitate in staying again

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank debtreweek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 bubbles Reviewed 8 November 2012

The hotel is situated in a great location for the NIA, Symphony Hall and Birmingham Rep, as well as a good choice of restaurants and bars. The city centre and shopping areas are a 10 to 15 minute walk away.
The hotel looks great from the outside, clean and modern, but rooms are surprisingly small for a Hilton and bathrooms are tiny.
However, what was most disappointing on our stay was the "legendary Hilton breakfast". We arrived for breakfast at about 9am and there was a queue of people waiting, The restaurant did not appear to be particularly busy, but the tables were strewn with used cutlery and crockery which hadn't been cleared. Along with a number of other guests, we were asked to wait in the bar, which was also full of dirty plates and cups. Eventually when there were about 20 people waiting, we were all told to go through to the restaurant where they had managed to clear a few tables. We waited around 10 minutes without being served - no offer of tea/coffee, toast or choice of eggs - in fact the staff didn't speak to us at all. When I eventually saw another guest foraging amongst dirty cups and saucers to find the dregs of a pot of coffee and help himself, we left. On leaving, we advised the waitress that we wouldn't be staying for breakfast and she seemed surprised. I'm not sure if it's worse to provide such bad service or be completely unaware that you are! I did go to reception to tell them that we weren't having breakfast and the reason why, but they appeared uninterested.
As a Hilton Honors Diamond member, our breakfast would have been free - not even that was enough to make us stay. There's plenty of nearby places to have breakfast for far less than the Hilton would charge and a Wetherspoons in the nearby Paradise Forum that does a full English for about £3.

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AbiV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
1 review
4 of 5 bubbles Reviewed 7 November 2012

Super hotel in a great central location. We have stayed here a couple of times over the last few years and always pleased with service, room etc. The only negative comment is that this year the breakfast was not as good. Parts of the buffet ran out of food and it took us to prompt staff to top up. Overall would recommend.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland, United Kingdom
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 7 November 2012

Stayed here for 2 nights in November 2012. We were in town for a concert in Symphony Hall so the location was perfect. The hotel is clean, modern and rooms are smallish but provide all that is needed for a city visit. Liked the Apple tv/computer and free wifi is a bonus. Reception staff were friendly if not always well informed about what to do in the City. Our main issue was with the breakfast/dinner arrangements and this may prevent us going back.
On the first morning(Monday), we arrived for breakfast about 8.30. The restaurant was almost empty and there were 2 members of staff on duty. We ordered our hot drinks and helped ourselves to the buffet which was sparse, as was the availability of appropriate dishes. Had to chase up the drinks after 10 minutes.They had been sitting , stewing , on the till desk. There was little food left and the food was lukewarm. Not good for a Hilton! Or for any hotel for that matter. We had dinner in the hotel the following night . There were only 2 tables occupied but it took 25 minutes to get our food which was only average and a bit overcooked. The following morning we had breakfast and the buffet was much better stocked and more staff were on duty. Food was still a bit lukewarm but edible nevertheless. One other matter needing addressed is the colection of dirty room service dishes outside room doors. Some days not picked up tilll early evening the next day. Not good for a Hilton! This hotel has a lot going for it and could easily be top notch with some staff training and better management of the restaurant .

  • Stayed November 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GlasgowPopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Property: Hilton Garden Inn Birmingham Brindleyplace
Address: 1 Brunswick Square, Birmingham B1 2HW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Luxury Hotel in Birmingham
#13 Business Hotel in Birmingham
#14 Family Hotel in Birmingham
#25 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Number of rooms: 238
Official Description (provided by the hotel):
A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Prepare for a busy day with a delicious breakfast - choose from our extensive buffet and cooked-to-order eggs to accompany our homemade American waffles. Perfect for a relaxing meal, City Café also serves internationally inspired cuisine for lunch and dinner. Unwind after a busy day over cocktails at Brindley Lounge or pick up snacks, drinks, and travel essentials at the Pavilion Pantry. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more   less 
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham

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