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“Good Hotel”

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Hilton Garden Inn Birmingham Brindleyplace
Ranked #23 of 117 Hotels in Birmingham
Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Hotel”
Reviewed 26 December 2013

We were very pleased overall with The Hilton Garden Inn. Excellent facilities ,well run and efficient staff.Our room was comfortable and the breakfast good. Would recommend and would stay there again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Peta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience.

Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to eat in our contemporary City Café restaurant.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (346)
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English first
West Midlands, United Kingdom
Level 6 Contributor
107 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 December 2013

A very acceptable stay, clean, comfortable and quite. Didn't get on very well with the Apple TV, but maybe a bit too techy for me.
Good location for a concert we were seeing at the NIA. A quick walk away. Would stay again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keduc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction. With regards to the Apple iMac; next time you stay please give Reception a call and they will be more than happy to assist you if required.

We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindley Place. Surrounded by bars and restaurants, and close to all the great shopping and attractions that the city has to offer, we believe that we are extremely well situated for all guests and hope that you agree.

We hope to see you again in the future.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level 5 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 December 2013 via mobile

Stayed for one night 22nd December to go to a gig. Check in was quick and the girl on reception was very friendly. Ordered food in the bar, the guy came to tell us they had a problem with the gas and our food would would be about 25 mins. This was ok as we had time 5 mins latter they said they didn't know when it would be fixed and gave us free cold sandwiches and crips. I thought this was a night touch. The room was large enough and very clean. Would not hesitate to stay again.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Jacqui L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as our complimentary wifi and 24 hour pantry service.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2013

I have no complaints about the hotel and was happy with the service. For the price paid, I think we could have got as good for less but service was good, it was clean and it was convenient. Where it fell down was the breakfast - definitely more poor on Monday morning than at the weekend and generally, I felt it was average. On complaint, problems were rectified.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for taking the time to leave your feedback which allows us to make any necessary changes to the hotel in order to move the business forward. Please rest assured that your comments have been taken seriously and shared with the team.

We hope that you had a safe journey and we look forward to seeing you again in the future.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, UK
Level 6 Contributor
199 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 21 December 2013 via mobile

We booked room only for the second weekend and it worked out very well. A good deal, a well appointed room with icomputer. We were on the sixth floor so it was very quiet. Good location near Broad street but tucked in the corner of Brindley place so nice and quiet in our room, even though there was a swinging party downstairs The restaurant was listed as being full but at least 20 restaurants must be in 5 mins walking distance. Well recommended.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geordiegirl_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience.

Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to eat in our contemporary City Café restaurant.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level 6 Contributor
182 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 18 December 2013

We only stayed for one night and got a good deal online at £99 for B&B which I thought was fair. Large enough room with two seats and a desk. The TV was an Apple Mac and as such was small and the soundtrack kept lagging behind and needed re booting. However we didn't watch much TV, just the news in the morning. The overall decoration was a little tired and we had an ill fitting light in room 524 and the towel rack in the bathroom was falling off. The breakfast was good and plentiful. Eat as much as you like. The staff were friendly. I would stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garstonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for taking the time to leave your feedback which allows us to make any necessary changes to the hotel in order to move the business forward. Please rest assured that your comments have been taken seriously and shared with the team.

We hope that you had a safe journey and we look forward to seeing you again in the future.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2013

This hotel is perfect for a leisure weekend. Location is beautiful, canal and shops nearby, hotel staff friendly and efficient. Brilliant choice whether Xmas or summer break. The rooms are very clean and well laid out. Internet access, tea & coffee, toiletries in bathroom etc.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Riverside88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction.

We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindley Place. Surrounded by bars and restaurants, and close to all the great shopping and attractions that the city has to offer, we believe that we are extremely well situated for all guests and hope that you agree.

We hope to see you again in the future.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Property: Hilton Garden Inn Birmingham Brindleyplace
Address: 1 Brunswick Square, Birmingham B1 2HW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Luxury Hotel in Birmingham
#14 Business Hotel in Birmingham
#14 Family Hotel in Birmingham
#26 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Number of rooms: 238
Official Description (provided by the hotel):
A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess,You will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more   less 
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham

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