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“Comfortable, friendly, great breakfast!” 5 of 5 bubbles
Review of Hilton Garden Inn Birmingham Brindleyplace

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Hilton Garden Inn Birmingham Brindleyplace
Ranked #26 of 117 Hotels in Birmingham
Worcester, United Kingdom
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Comfortable, friendly, great breakfast!”
5 of 5 bubbles Reviewed 29 December 2013

We used this Hilton Garden as a Christmas treat when going to the Symphony Hall for a concert. It was sited just right, just off Broad Street and close to the canals. Nice walks to and from the concert through the bustle of Broad Street. Room was clean and tidy and whilst traditional in layout, had contemporary touches with the furniture and Apple equipment. Breakfast was lovely, staff were polite, and we loved the attentive chef who cooked fried eggs to order. Thank you staff, will stay there again when staying over in Birmingham.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as our complimentary wifi and 24 hour pantry service.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,493 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (329)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Bedford
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

Stayed here over Xmas on room only, had Xmas lunch booked elsewhere as restaurant only open at breakfast time during our stay. Rooms good size, warm and very clean, cleaned even on Xmas day which I didn't expect. Nice having fridge in room as able to keep snacks and wine in. Taxis always outside but only 5 minute walk to bars and restaurants. Impressed with city, very clean and litter bins well used. Would stay here again.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank belmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience.

Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to eat in our contemporary City Café restaurant.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kidderminster, United Kingdom
Level Contributor
136 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

We stayed for 2 nights in July 2013 to visit the Food festival. Check in was fast and courteous, our room was very clean, super cool and had everything you could want, al be it a little on the small size. The bar was OK with an outside seating area but the prices were on the high side. We enjoyed our stay and would stay here again.

  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wrensnestred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction.

We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindley Place. Surrounded by bars and restaurants, and close to all the great shopping and attractions that the city has to offer, we believe that we are extremely well situated for all guests and hope that you agree.

We hope to see you again in the future.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

hilton is about 15-20 mins to the bull ring ,train station
great room,staff,car parking
staff very helpfull,our room veryclean, warm lovely clean sheets and trowls
we didn't eat here,i did look in to the bar and resterunt looked very nice and clean
next time we go to birmingham again we will stay here

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank collking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience.

Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to eat in our contemporary City Café restaurant.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Wales
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

We stayed here for a weekend before Christmas for the shopping and the markets and weren't disappointed.
The hotel is a typical chain-type hotel with everything to a good standard and very clean, if maybe a little bland. The room was a good size and the bed comfortable. We had a shower rather than a bath which wasn't a problem, but the bathroom did seem quite small.
We loved all the ingenious storage around the room and the fridge was really handy. Also, there is an Apple TV and computer which was great.
It's ideal for short stays and really centrally located - handy for the shops and the NIA is just around the corner. It also has a car park underneath which we decided to use for convenience and it was also a good price.
The breakfast is self service and had a good range of everything we could have wanted including hot and cold buffet.
All the staff we met couldn't have been more helpful and we would stay here again.

Room Tip: I would guess all the rooms are very similar, however if you want a bath rather than a shower I woul...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 60dragons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as our complimentary wifi and 24 hour pantry service.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 December 2013

We were very pleased overall with The Hilton Garden Inn. Excellent facilities ,well run and efficient staff.Our room was comfortable and the breakfast good. Would recommend and would stay there again.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Peta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience.

Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to eat in our contemporary City Café restaurant.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands, United Kingdom
Level Contributor
91 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 23 December 2013

A very acceptable stay, clean, comfortable and quite. Didn't get on very well with the Apple TV, but maybe a bit too techy for me.
Good location for a concert we were seeing at the NIA. A quick walk away. Would stay again.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Keduc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review, 31 December 2013
Dear Reviewer

Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction. With regards to the Apple iMac; next time you stay please give Reception a call and they will be more than happy to assist you if required.

We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindley Place. Surrounded by bars and restaurants, and close to all the great shopping and attractions that the city has to offer, we believe that we are extremely well situated for all guests and hope that you agree.

We hope to see you again in the future.

Kind regards

Nicola Underhill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Property: Hilton Garden Inn Birmingham Brindleyplace
Address: 1 Brunswick Square, Birmingham B1 2HW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Luxury Hotel in Birmingham
#13 Business Hotel in Birmingham
#14 Family Hotel in Birmingham
#25 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Number of rooms: 238
Official Description (provided by the hotel):
A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Prepare for a busy day with a delicious breakfast - choose from our extensive buffet and cooked-to-order eggs to accompany our homemade American waffles. Perfect for a relaxing meal, City Café also serves internationally inspired cuisine for lunch and dinner. Unwind after a busy day over cocktails at Brindley Lounge or pick up snacks, drinks, and travel essentials at the Pavilion Pantry. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more   less 
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham

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