I stayed at this hotel for one night and was very disappointed. On arrival I had booked a room with a queen bed and the lady on reception said there were none available and I had to chose between an accessible room or twin bed room. There was no apology. I chose the accessible room which was fine if you didn't take into account the bathroom. It had a bad smell, horrible to use sink and shower and to top it off there was no hot water in the morning which I feel is essential anywhere you go. I was also woken up at 7:15 by reception asking if I had ordered a taxi. This is on top of booking a late checkout which cost 10 pounds extra anyway and was completely ruined due to the disturbance. On checkout when I mentioned these things there was no apology and we were turned away swiftly. I can say I will not be booking here again. Mint hotel was much better.
- Official Description (provided by the hotel):
- A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess,You will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more less
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- Also Known As:
- Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
- City Hotel Birmingham
- Birmingham City Hotel
- City Inn Birmingham