My sister and I spent the weekend in this lovely hotel and had a brilliant time.
The staff were exceedingly friendly and efficient and it seemed that nothing was too much trouble.
On arriving home, I realised that I had forgotten to clear the bathroom of my toiletries.
After a quick call to a lovely young lady, whose name escapes me, my toiletries had been found and I was told that they would be posted to me, free of charge.
I called on Sunday evening and the toiletries arrived at my house on Tuesday morning.
I feel that this is service well above that which one would normally expect, and I phoned the hotel this afternoon, to thank everyone.
I felt, though, that it needed to be mentioned in this review.
I am pretty certain that my sister and I will be back, and I just hope that it will not be too long before we can do that.
- Official Description (provided by the hotel):
- A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to the Barclaycard Arena and is only five minutes' walk from the International Convention Centre and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Prepare for a busy day with a delicious breakfast - choose from our extensive buffet and cooked-to-order eggs to accompany our homemade American waffles. Perfect for a relaxing meal, City Café also serves internationally inspired cuisine for lunch and dinner. Unwind after a busy day over cocktails at Brindley Lounge or pick up snacks, drinks, and travel essentials at the Pavilion Pantry. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering. ... more less
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- Also Known As:
- Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
- City Hotel Birmingham
- Birmingham City Hotel
- City Inn Birmingham