The room was fine, if a little basic, but in good condition and clean. For a budget hotel, it was spacious.
However, reception was TERRIBLE. I arrived an hour early for a 3 p.m. check-in. They had nowhere to leave luggage until I could check in, but offered to bend the rules by letting me leave it in the lobby, not even behind the reception desk, at my own risk! Not being a complete idiot, I declined and had to drag my luggage around town while I shopped for toiletries (don't expect more than a small bar of soap in your room here).
Then they have a time limit of 1 hour when they loan you a hair dryer. There isn't one in each room. Needing to leave early on my check-out day, I was forced to go to reception before showering and ask for one then: they flat refused to lend it to me the previous night. Why didn't I just telephone them for one in the morning? There isn't even a telephone in the room.
I'm surprised there was even a bed, given their attitude.
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- Also Known As:
- Travelodge Birmingham Central Hotel Birmingham