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“Budget hotel that looks good but is expensive”

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Jurys Inn Birmingham
Ranked #20 of 118 Hotels in Birmingham
Certificate of Excellence
Reviewed 1 December 2012

The Jurys Inn in Birmingham has undergone a face lift and when entering it looks modern and high quality hotel. Checkin was easy and staff were friendly, everywhere was clean and tidy. The bedroom was big and again had a lovely new modern feel. The bed was very comfortable and like so many gave a choice pillows. I was glad to see I had control of the heating as many hotels during winter disable this.

So why have I given the hotel 3 stars.... considering the price there were a number of issues that showed cost cutting. Firstly the rooms are not sound proof. I know many hotels suffer from this but you could easily hear next door and had the lovely sound of upstairs going to the toilet. Toiletries were bolted to the wall - nothing like using someone else's shower gel. The toilet roll did not fit the holder. Towels were quite hard and seemed well ued. Also WIFI was expensive - I did not use it but again seems a trend for all hotels to charge for WIFI.

Finally breakfast took self service to a new level - you had to collect your own cup, knife and fork.... While the buffet breakfast was fine (nothing special) and could have done with an area to ask for freshly cooked eggs (especially poached) I was amazed that no places were set. You had to do everything yourself. I did wonder if they wanted you to clear your plates as well.

All of this considering the price made it feel like a budget hotel but trying to compete with normal hotels. Would I stay again - I would not stay here for a family holiday but it was fine for a night on business and just hope you don't have noisy neighbours!

  • Stayed: November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sam5933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,894 - 3,900 of 3,929 reviews

Reviewed 1 week ago
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  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Evelyne M
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Antony H, Operrations Manager at Jurys Inn Birmingham, responded to this reviewResponded 1 week ago

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Reviewed 7 July 2017
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Stayed: June 2017
Thank Dirk Z
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Reviewed 22 May 2017
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  • Stayed: March 2017, travelled with family
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    • Service
Thank svetochka198823
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Reviewed 12 March 2017 via mobile
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Stayed: March 2017, travelled as a couple
Thank KAkerman
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Reviewed 25 January 2017 via mobile
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Stayed: January 2017, travelled on business
Thank sergey t
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Nicholas H, Manager at Jurys Inn Birmingham, responded to this reviewResponded 26 January 2017

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Reviewed 30 December 2016
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  • Stayed: December 2016, travelled with family
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    • Service
Thank ambalabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jurys Inn Birmingham

Address: 245 Broad St, Birmingham B1 2HQ, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#20 Romantic Hotel in Birmingham
#25 Family Hotel in Birmingham
#31 Business Hotel in Birmingham
Price Range: £55 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jurys Inn Birmingham 3.5*
Number of rooms: 445
Official Description (provided by the hotel):
Jurys Inn Birmingham is located on Broad Street in the middle of Birmingham city centre. The hotel is in close proximity (4 minute walk) to the International Convention Centre (ICC) and the National Indoor Arena (NIA), as well as a short train ride to the National Exhibition Centre (NEC). The hotel is conveniently close to Birmingham New Street (10 min walk) and other transport links making it ideal for business guests. Jurys Inn Birmingham features all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. If you are arriving by car the hotel offers onsite paid car parking with 200 spaces available. The hotel has 445 spacious, comfortable bedrooms suitable for up to 3 adults or 2 adults/2 children sharing. All rooms are furnished with large soft beds, spacious and modern bathrooms with complimentary toiletries, a hair dryer, flat screen TV with Freeview, and Free WiFi throughout. Guests who book direct can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Birmingham at Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Birmingham Hotel Birmingham
Jurys Hotel Birmingham
Birmingham Jurys Hotel

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