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“Nothing special. ”

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Travelodge Birmingham Airport
Ranked #41 of 118 Hotels in Birmingham
Halifax, United Kingdom
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Nothing special. ”
Reviewed 8 July 2014 via mobile

We decided to book here as we were going to the NEC the day after and after reading reviews we decided it would be ideal.
When we got there we entered the car park and took our stuff to our room.
We were on the 4th floor, road side. The room was very minimal, which was expected for the cost.
But I did assumed there would be a couple of small complimentary toiletries.. Which there wasn't.
We then had to go to the supermarket to buy toiletries, which meant paying £2 for 20 minutes in the car park, just so that we could leave!
On returning to the room later that evening, we settled to watch TV, which was supposed to be Freeview - we only managed to get about 4 channels.
During the night, the room was so hot that I couldn't sleep, there wasn't any air conditioning so I had to settle with the window open, which meant I could hear all the passing airport traffic and the cars on the bypass outside.
It was a tough decision.. Stay awake from the heat of the room or the noise outside?
We'd paid for breakfast.. It was okay, nothing impressive. I ended up having a bowl of cereal for £6.95 because the food didn't appeal to me.
On checking out, we asked how far the NEC was from the hotel.. It is not within walking distance! The entire reason I paid for this hotel was thinking it was closer than it was.
We then tried to pay for our car park ticket with debit card - the machine wasn't working so the woman on reception told us to pay for our ticket in the opposite, long stay car park. We went to do this but our ticket had been blocked. The woman on reception told us we had to buy a new one at no extra cost, so we did.
On trying to leave the car park we entered our ticket and the machine said 'wrong car park'.
Even though we'd been told we would be able to leave the short stay car park on buying this ticket from the long stay car park, we couldn't. We then had to ring the car park company on the machine to let us out.
Then it was a 10 minute drive to the NEC.
If you aren't expecting much, it's okay. But being a big company like Travelodge, I expected more.
Needless to say if I ever need to stay in Birmingham again, I won't opt for this one.

Stayed June 2014
Helpful?
Thank Cate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Nicolas from Customer Services at Travelodge Birmingham Airport, responded to this review, 9 July 2014
Thank you for your review Cate S. As a brand standard, we do not provide toiletries in our rooms, however they can be purchased from our vending machines in reception. This then allows us to continue to offer great rates for our customers. We do expect all of our customers stays to be as comfortable as possible so it is regrettable to learn that your room was too hot. Unfortunately not all of our hotels have air conditioning, however we do have a number of fans available from reception on a first come, first serve basis. Your comments will be passed to our Hotel Management team so they are able to address these issues and remind staff of the importance of customer care and attention to detail.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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949 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
wales, uk
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 July 2014

An excellent location, close to NEC or LG Arena. Hotel spotless, the room was immaculate, beds were lovely.
Lovely large bar / resturant area & breakfast was superb, .......fresh, hot, lots of choice too.
A big mention to the lovely staff, each one so helpful.
Would highly recommend & we will definatley use again.

Room Tip: One side of hotel faces the runway , nice if you have children, as they can watch the flights take o...
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank lukeWales_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St. Edmunds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

Overall hotel reception, rooms and bar were clean and comfortable and staff were welcoming and helpful. However, a concern was raised regarding the food in the cafe but this was not dealt with appropriately. No feedback or offer of compensation was given, it was simply swept under the carpet.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Purmo4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

I was in a group of 6 and had been let down at the holiday Inn next door. Vicki on reception could not of been anymore understanding and helpful. Vicki swiftly arranged TWIN rooms for us, helped us out with taxi's and local information. The girl is a credit to Travel Lodge.

Thanks again to all the team at Travel lodge

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Amykins80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 July 2014 via mobile

No frills, but a modern clean Travelodge located 5 mins drive from airport terminal.
Arrived late evening, quick & easy checkin, good sound insulation, just right for staying near airport ready for an early flight the following day.
Didn't have time to use the bar/restaurant.

Stayed July 2014
Helpful?
Thank thorpey63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matlock, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 July 2014

was really surprised at the quality of the room for the more, id half expected a mattress on the floor but i was very surprised ! very clean and warm, was a little dissapointed when i found out it was a £12 taxi ride from birmingham airport to the hotel when i was under the impression it was a airport travelodge but all said and done i was very happy with the service and the room and would stay at a travelodge in the future :)

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank ashley b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2014

Stayed here for two nights for business. Check in was a breeze, even paying a late check out fee wasn't an issue. Bear in mind, the late check out is 2pm, I think Travelodge website states 3pm?

This Travelodge has two car parks. Short stay, and Long stay. Long stay is charged at £7.50 per 24hrs.

Room was spotlessly clean, so too was the bathroom. Shower was nice and hot and had good pressure.

Restraurant/Bar area, again, spotlessly clean. 3 of us ate here, although the service was a tad slow, to be fair, it was busy, but, food was excellent with no complaints at all.

Bear in mind, this Travelodge does over look the runway, and control tower!!. With the window open, it can get a tad on the noisy side. Great if you love planes, not so good if you want a good nights sleep. With the window shut, it's very peaceful.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naddy37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Birmingham Airport

Property: Travelodge Birmingham Airport
Address: Terminal Buildings, Birmingham B26 3QW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Birmingham
#31 Romantic Hotel in Birmingham
#37 Business Hotel in Birmingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Travelodge Birmingham Airport 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Travelodge Hotels Ltd, Cancelon and HotelQuickly so you can book your Travelodge Birmingham Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Birmingham Airport Hotel Birmingham

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